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[-] DudeImMacGyver@kbin.earth 21 points 3 weeks ago

Salesforce

I wish you the worst of luck, you are an awful company that makes finnicky garbage software. In my many years as an IT professional, I have never, at any point, heard anyone say anything positive about Salesforce, ever.

[-] trustnoone@lemmy.sdf.org 11 points 3 weeks ago

^expensive ^finicky ^garbage

[-] scarabic@lemmy.world 2 points 3 weeks ago

Enterprise software is weeeeeeird. Salesforce, JIRA, Workday… these are terrible products by user standards. But they get purchased on other strengths, obviously. Compatibility with other shit software being high in the list. Configurability. Access control. Permissions roles. Some shit. I dunno. All I know is that every time we have to do something in Workday our HR department literally sends out a PowerPoint of step-by-step instructions on how to do it.

[-] venusaur@lemmy.world 0 points 3 weeks ago

What are the best alternatives for large enterprise?

[-] kyle@lemm.ee 7 points 3 weeks ago

Pretty much just MS Dynamics. Or you build your own, that's common too.

There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don't fit the same use case.

[-] Kekzkrieger@feddit.org 2 points 3 weeks ago

I swear dynamics is the shame shit

[-] jawsua@lemmy.one 2 points 3 weeks ago

ServiceNow is absolute trash, search doesn't even work

[-] kyle@lemm.ee 4 points 3 weeks ago

100% agree, it's hot garbage. I have no idea how it's lasted

[-] jawsua@lemmy.one 2 points 3 weeks ago

I told my boss if they seriously consider SN for CRM or ticketing, I'm looking for work elsewhere. I won't subject myself to that again

[-] invertedspear@lemm.ee 4 points 3 weeks ago* (last edited 3 weeks ago)

For which aspect? Sales force does so much that there isn’t a one product alternative. It is, however, cheaper for an enterprise to hire a team of web developers and build a custom in-house solution.

[-] kippinitreal@lemmy.world 3 points 3 weeks ago

Our organization notified all they're shifting to SAP HANA from salesforce. I have no clue what any of that means.

[-] tyler@programming.dev 7 points 3 weeks ago
[-] kata1yst@sh.itjust.works 5 points 3 weeks ago

It's actually impressive. SAP has such an extensive suite of software they are capable of making any enterprise problem worse, more expensive, and less easy to integrate with any software not built by SAP.

[-] venusaur@lemmy.world 0 points 3 weeks ago
[-] invertedspear@lemm.ee 3 points 3 weeks ago

Marketing is a very broad term, what does that mean to you?

Constant contact and twilio might meet your needs depending on what they really are.

[-] DudeImMacGyver@kbin.earth 1 points 3 weeks ago

Fresh or in house, depending on what you need. Edit: Maybe Zendesk too

[-] venusaur@lemmy.world 1 points 3 weeks ago

What’s Fresh? Freshworks? Never heard of them.

this post was submitted on 12 Jan 2025
106 points (97.3% liked)

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