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[-] kescusay@lemmy.world 72 points 6 months ago

Headline in six months: Salesforce Hires Software Engineers After Realizing Middle Managers Don't Know How To Turn AI-Generated Code Into Actual Applications

Being a software engineer is a hell of a lot more than just the actual act of writing code.

[-] SlopppyEngineer@lemmy.world 23 points 6 months ago

Maybe if we'd put LLM powered puppets in the meetings with management so developers can just continue with their actual work we'd get a lot more done.

[-] Zementid@feddit.nl 10 points 6 months ago

I think that should be tried first. I really think Ai could replace them! (Especially CEOs)

[-] nightwatch_admin@feddit.nl 5 points 6 months ago

The cost savings will be immense, productivity and innovation will no longer be impaired by incapable self centred arseholes playing political games, … I can see that working.

[-] NotSteve_@lemmy.ca 11 points 6 months ago

Knowing companies, they won't realise anything and will just make their existing employees pick up the slack

[-] NotMyOldRedditName@lemmy.world 4 points 6 months ago

Not before the 2025 headline Salesforce lays off 25% of software development staff.

[-] AlexWIWA@lemmy.ml 45 points 6 months ago

They don’t want to ruin their reputation by having functional software.

[-] baggachipz@sh.itjust.works 37 points 6 months ago

I’ll save you a click: AI bullshit.

[-] huginn@feddit.it 6 points 6 months ago

As of Salesforce didn't suck enough as is

[-] criss_cross@lemmy.world 6 points 6 months ago

Someone on HN said this is basically a cover for the fact that they've been in a hiring freeze since 2023.

https://news.ycombinator.com/item?id=42639417

[-] WalnutLum@lemmy.ml 26 points 6 months ago

But he went on to say: “We’re not adding any more software engineers next year because we have increased the productivity this year with Agentforce and with other AI technology that we’re using for engineering teams by more than 30% – to the point where our engineering velocity is incredible. I can’t believe what we’re achieving in engineering.”

This announcement is just advertising for agentforce (their AI) they're likely not being serious about it.

[-] fmstrat@lemmy.nowsci.com 23 points 6 months ago* (last edited 6 months ago)

Wut?

123 active Software Engineering jobs listed.

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[-] BruisedMoose@piefed.social 22 points 6 months ago

I'm a Salesforce admin. On a personal level I like it because it's kind of a mess and I can spend time on random crap. That's not to say that I think it's GOOD.

Last week I had some issue and decided to give Agentforce a chance before opening a case. It rephrased a standard help page I had already read. I rephrased my question with more detail. It rephrased the same help page again. I opened a case.

Turns out what I was seeing was a known issue. Support gave me a link to the page and a fix was already pending. So the bot that they are using for case deflection doesn't appear to search known issues at all. If you're trying to get everyone to buy into a product, your implementation of it should be strikingly good at what it's supposed to do.

[-] DudeImMacGyver@kbin.earth 21 points 6 months ago

Salesforce

I wish you the worst of luck, you are an awful company that makes finnicky garbage software. In my many years as an IT professional, I have never, at any point, heard anyone say anything positive about Salesforce, ever.

[-] trustnoone@lemmy.sdf.org 11 points 6 months ago

^expensive ^finicky ^garbage

[-] scarabic@lemmy.world 2 points 6 months ago

Enterprise software is weeeeeeird. Salesforce, JIRA, Workday… these are terrible products by user standards. But they get purchased on other strengths, obviously. Compatibility with other shit software being high in the list. Configurability. Access control. Permissions roles. Some shit. I dunno. All I know is that every time we have to do something in Workday our HR department literally sends out a PowerPoint of step-by-step instructions on how to do it.

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[-] Vipsu@lemmy.world 16 points 6 months ago

Maybe some dude in his mothers basement will use A.I to develop a good replacement for salesforce.

[-] doeknius_gloek@discuss.tchncs.de 13 points 6 months ago

We will have more salespeople next year because we really need to explain to people exactly the value that we can achieve with AI. So, we will probably add another 1,000 to 2,000 salespeople in the short term.

Well, good luck!

I can't wait for the AI bubble to burst. It's going to be hilarious to see these kinds of CEOs falling flat on their faces. Unfortunately, it will not be the CEOs who will suffer the most from the consequences.

[-] Natanael@slrpnk.net 6 points 6 months ago

The funny thing is it's easier to replace salespeople with AI than developers. They should be losing salespeople first!

[-] Slotos@feddit.nl 3 points 6 months ago

It’s not about business optimization, it’s about not having to defer to someone’s knowledge from the position of power.

AI bubble makes so much sense when you start looking at it this way.

[-] SirActionSack@aussie.zone 4 points 6 months ago

I think it's just that MBA types see engineering and support as costing money and sales as making money.

[-] clutchtwopointzero@lemmy.world 7 points 6 months ago* (last edited 6 months ago)

Precisely this. This is, in my view, the biggest lie American MBA schools forced down to the society: the notion that, if you can't quantify the value of support and engineering then it does not matter. That is just a side effect of how limited accounting is as a tool to measure value and of how unimaginative accountants are, as a class of professionals.

Then MBA schools don't directly say it but do condone the notion that one can always squeeze more profit from less cost, which works in the beginning but at the end throws the company into a potentially unrecoverable corner (Boeing), damaging people's lives, suppliers' businesses, and the community at large.

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[-] scarabic@lemmy.world 3 points 6 months ago

I have never interacted with an enterprise software salesperson as a customer. But I’ve had a ton of them as coworkers since I work in software development. Knowing them from the inside, so to speak, it is impossible for me to imagine how anyone takes them seriously. The only things they actually know or care about are their quota and bonus. How anyone bases a large cash spend on the things they say boggles my mind.

[-] Kekzkrieger@feddit.org 2 points 6 months ago

Sad thing is that the CEOs who always claim big responsibility wont be responsible and just jump to the next big job.

Then the company goes bancrupt people lose their income and there are 0 consequences flr these fuckers

[-] scarabic@lemmy.world 2 points 6 months ago* (last edited 6 months ago)

I hope it bursts soon. It’s not creating any hiring activity, which is what we little people in the industry need. But it is disruptively shifting things around and stealing funding from everything else as companies panic to put forth some kind of trash so they aren’t seen as being “behind.”

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[-] wabafee@lemmy.world 12 points 6 months ago* (last edited 6 months ago)

Is it because they would be bankrupt by the end of the year?

[-] Viri4thus@feddit.org 9 points 6 months ago

For those who are not in the know, the cancer of software as a service was pioneered by salesforce. The devil has created a new circle in hell where salesforce employees are sent not to compete with actual demons because even in hell there are unions.

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[-] futatorius@lemm.ee 7 points 6 months ago

"Thousands of software engineers spared a living death. Film at 11."

[-] mox@lemmy.sdf.org 4 points 6 months ago
[-] ByteOnBikes@slrpnk.net 4 points 6 months ago

Thank you! Subscribed and will start passing posts over there.

[-] frog_brawler@lemmy.world 3 points 6 months ago

Awesome. Salesforce has always been shitty. I wonder how much this will accelerate their decline.

[-] Kazumara@discuss.tchncs.de 3 points 6 months ago

lol, one of our suppliers just changed to them 1.5 years ago.

Someone managed to fuck the portal software up so much that all the ö you type in a support case get replaced by o, both in the webview and the emails. The ä and ü work fine. It's extra fucked.

And our support team sits in Germany, we write in German sometimes. When we use English it is only for the benefit of their Tier 3 guys.

Plus the implementation of two factor sign in is now delayed by half a year already. It seems to me more developers could be helpful

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this post was submitted on 12 Jan 2025
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