Understanding their workers and excels at the simple things.

I worked retail in college and most of the managers werE constantly having arguments about scheduling with their employees because most were in college and had odd schedules. My manager came in and first thing they did was sit down with each of us individually to come up with our availability. She then did something inconceivable to the other managers. She made a set schedule for the semester for all of us. The other managers said "they're part time, that's not what they do". Immediately tension with scheduling was gone. We also didn't have confusion with why I had to work Saturday but so and so didnt.

Throughout her time there she made other simple things like that easier. Want time off? Just first one to ask for it would get it off. Christmas and holidays? We are retail so it's tough, but she made sure everyone got enough time for families.

Of course then everyone had no idea how she had the best performing department and why her worker happiness, retention, and sales were up. Gobsmacked. Almost like we were motivated to work harder because of the simple respect we received