People just put up unhelpful dumb reviews with no verification of if they played either game and then it just gets to affect the score.
Steam definitely has its share of "anti-woke" rants and culture war nonsense, but at least there's some kind of bar to clear. If someone’s dropping a review after 7+ hours, even if it's unhinged, you can at least say they engaged with the game beyond the title screen or Character Creation
Plus, Steam shows:
Hours played (which helps you separate kneejerk takes from people who gave the game a shot)
Whether the review is marked helpful by others,
Whether the game was purchased or received for free,
It’s a way more transparent system than Metacritic’s “0/10 because woke” with no explanation and no way to know if the person even launched the game.
hell, almost all of BioWare's games on Steam are "Mostly positive" except for Dragon Age 2 and Veilguard which are both "Mixed"
Steam is abused as well but differently. For example, for Dustborn, the bigots who didn't own the game first added unrelated tags like Political Sim or Psychological Horror to the store page, which were there for a while. Once those were removed, they switched to marking the most unhelpful reviews as helpful and vice versa, which meant that although the balance of reviews was Very Positive, the only things you'd see upon scrolling down are the negative reviews.