721
Has anyone else noticed a sudden lack of reading comprehension skills?
(sh.itjust.works)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 22 Aug 2023
721 points (93.3% liked)
Asklemmy
43942 readers
432 users here now
A loosely moderated place to ask open-ended questions
Search asklemmy ๐
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- !lemmy411@lemmy.ca: a community for finding communities
~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~
founded 5 years ago
MODERATORS
I am a documentation writer at my day job. I spend an obscene amount of time writing and rewriting support materials for our software to make sure the instructions are as clean as possible. The end users of the software are busy doctors and nurses so I get why they dont have time to read and just want quick answers from our support team. I get that.
What I dont forgive is how many times the support team will complain to me that a scenario or a feature isnt in the documentation, despite me bolding, bullet listing, and highlighting THE EXACT THING THEY ARE COMPLAINING ABOUT. I usually relink it to them and screenshot the relevant section.
People. Do. Not. Read.
What's a documentary you've made recently?
I came so close, ooo you fuckin got me
THIS. I literally got called into an HR meeting because one of our clients threw a giant fit claiming a large, world ending, apocalyptic problem, because of an issue that I already reported on which is literally above his hissy fit message sent on a Sunday morning and he got mad because I replied on Monday at 9 AM literally sending him the screenshot of me reporting the problem to him.