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this post was submitted on 30 Jul 2025
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this developer is a big prick. i had an issue (that turned out to be user error after getting help from another source) with the android version of duckstation so went to their discord for support. instead of offering any aid or insight, i was immediately stereotyped as "an android user" and told "we don't offer tech support for android" basically for no other reason than "because android users bitch too much and then give you a bad review," which is just kind of insane imo? there's no downside to bad reviews like you're not going to get delisted? anyways, completely not surprised to hear this from that ass. it genuinely seems like this guy hates developing duckstation at all and i am confused why he bothers. give it up man, sounds like you'll be happier
Can you help me underatand where you proved him wrong?
Who said he was wrong? He basically guaranteed that android users will respond that way by refusing to support them, thus ensuring he will always be right about them
He's not obligated to provide that support. But the tone sure makes it seem expected.
No, but the app will inevitably have bad reviews on Android because it will not be as good - both technically and in terms of "customer service".
FOSS can't usually compete with big tech in this area and it is one of the biggest drawbacks to FOSS in general. You are on your own.
He's not obligated to provide support but there are infinitely many ways for decline providing support without insulting someone for being an Android user, and insulting Android users in general, at the same time, literally the moment when someone sought for support.
Especially when Discord is not even inherently a support platform to begin with, Discord is a fricking instant massaging platform, this is fundamentally no different from insulting a stranger on the street the moment they started a conversation, with the most BS insult ever.
Too many FOSS users are toxicly entitled... It ruins things for everyone.
What are they entitled to? And how is it toxic?
Entitled to nothing. Toxic by acting like they are entitled and now a slew of other people are toxic about a FOSS dev.
But we sure do love FOSS, am I rite?
It's like introspection or game theory mean nothing to people...
"I don't want to get bad reviews so I'm going to be a massive dick to my users"
This sounds like there were several users berating you, not (just) the developer?
It's a tricky one. You can't ban every user from your Discord just for being condescending.
The developer also had a massive drama with RetroArch because, wait for it... "RetroArch users complain too much!" so that's actually a common sentiment coming from them and it's absolutely not restricted to Linux. He hates Linux users, Android users, RetroArch users... at this point I wonder why even publish this as a public user facing project at all, he clearly hates users.
In his defense, a LOT of emulator maintainers have this sentiment about RetroArch, so I can't fault him too much for that one in particular.
I do get the sense this is more common with emulators in general.
What is the problem with retroarch ? Am curious.
I've seen multiple emulator devs frustrated with how demanding the project itself is, but moreso toxic behavior from the lead developer towards emulator devs and users alike. Can't handle any kind of even constructive criticism worth a damn and when people understandably are frustrated by him lashing out he then turns it back around to say they're out to get him.
Ha thank you for your informations. Much apreciated.
I don't think you get it. He probably enjoys creating, and achieving something awesome. He has no obligation to deal with entitled users of what he gives away
Then he really shouldn't have a discord server where he offers tech support.
It's one thing to not give anyone lemonade, you're never obligated to do that for no reason, however it's another thing to set up a free lemonade stand and tell whoever tries to get lemonade that they're annoying and to go away.
If he only wants to create something and not deal with any user issues, he could just do that. Going out of his way to tell users to fuck off is extra work he could just not do and everyone would be happier
Sounds like hes just tired of dealing with idiots.
Which I can sympathise with.
Who forces him to respond to such messages on Discord? He can just not engage with people of whom he thinks are idiots.
If he doesn’t want to engage with users at all, maybe not set up a Discord in the first place.
No. Some people just simply can't ignore that shit. Why can't those users just not post asinine comments.
Sounds like someone who uses Windows and is annoyed that anyone else uses anything other than Windows.
I dunno about anyone else, but that's a giant red flag for me when it comes to software devs