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this post was submitted on 04 Sep 2025
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I didn't think that Steam was crashable at this point. Great to see that a game made and published by an indie developer is getting so much attention.
Steam isn't what had the issue. It was the payment processor. You can tell because multiple digital storefronts all died at the same time.
Steam frontpage was definetely crashed too.
The payment processor is what caused steam to take half an hour before I could add silksong to my shopping cart?
They probably weren't expecting this much, and didn't pre-scale the server instances. Having more capacity than you need is expensive.
They have a procedure to prevent this, but the guy on call was too busy playing Silksong
Steam has always been a bit flaky at times.
Compared to what it was like in 2003, it's solid as a rock.