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The sneaking suspicion that I'm being robbed
(lemmy.world)
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this post was submitted on 27 Aug 2023
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Uber eats etc pulled all the money out of the community. No longer does the restaurant make money and pay a little bit to the driver, who back in the day might have been the owner or the owners kids. No, now the restaurant margins are impossibly thin and so the food is shit, and the driver isn't an employee and spends it all on gas and oil changes.
Uber eats takes all the money and sends it to investors.
Uber and all the other Ubers for X no longer provide a service. They made an app that helps deliver goods and services, but now what? If we nationalized these companies and made them owned by the people, or the people in that industry, we could actually keep the money in your own city.
Instead we have $80 pizzas and poor, disaffected workers.
I stopped using uber eats after like 2-3 times. I was sick of the bait and switch pricing.
Restaurant promotion near you! Two pizzas for 20 $!
Ok I guess I'll get that, delivery gotta be like 5$ no big deal...
Meanwhile the total is somehow 37.85...
Ugh...ok I guess everyone has to make money and at least everyone is compensated, and it's convenient...
click next
Would you like to tip the driver? It's only fair he gets some too! 15%?18%?20%?
Fuck off wtf was the deliver charge then? Wtf were all the fucking charges.
App uninstalled.
In theory, the delivery charge should have been the money that goes to Uber to cover their costs. It's expensive to develop quality web apps, manage drivers, do customer support, etc. But in practice, Uber double dips. There's the delivery fee and restaurant paid fees (often resulting in higher menu prices).
This makes me curious, now. I ordered pizza this weekend and there’s the $5 delivery charge. Plus we tip, of course. But I do order through the app. So if that $5 is going toward app maintenance or whatnot, I wonder if calling them directly to place a delivery order will eliminate that extra $5 fee. Somehow I doubt it.
I purposely avoid delivery apps and will frequently simply call ahead to order for pickup. It varies by business but usually you pay exactly the same ordering ahead by calling them as you would rolling right up and ordering to go in person