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this post was submitted on 14 Mar 2026
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that is a very weird way of looking at it. "thank you" has always been a way of expressing gratitude.
yes, they may simply just be doing their job, but at the same time you are also doing what you as a customer should be doing: place your items on the counter, pay, get your stuff, and leave. there's no need for you to thank someone; there's no need for any words of exchange.
"thank you" may be a standard polite phrase, but so is "you're welcome" or "no problem". you were polite to them, so let them be polite to you by acknowledging your expression of gratitude.
But it's not an expression of gratitude in this context unless they did something beyond their job duties. Thanking them is just the universal polite way of ending the exchange and most customers do it. This interaction is routine and necessary to complete a purchase, and customers aren't expressing genuine gratitude just because the cashier did their job.