A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?
Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.
In this community everyone is welcome to post links and discuss topics related to privacy.
[Matrix/Element]Dead
much thanks to @gary_host_laptop for the logo design :)
Anyway they should configure their systems to reject unsigned e-mails and providers that don't have a proper SPF configuration. SPF (Sender Policy Framework) allows you to make sure that the message was sent by an approved server and was not forged by some hackur.
You'd be surprised how many legitimate email are sent with failed SPF. Even Microsoft sometimes doesn't update their MX records and the SPF fails.
That is especially true with large organizations where multiple non-technical teams are ordering/configuring products that send email.
Unfortunately it is difficult to solve, unless services stop allowing sending without verifying and forcing proper configuration. That would drive sales to competitors who do not enforce this, though.