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Tech workers - what did your IT Security team do that made your life hell and had no practical benefit? (lemmy.world)

submitted 1 year ago by Krudler@lemmy.world to c/asklemmy@lemmy.world

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One chestnut from my history in lottery game development:

While our security staff was incredibly tight and did a generally good job, oftentimes levels of paranoia were off the charts.

Once they went around hot gluing shut all of the "unnecessary" USB ports in our PCs under the premise of mitigating data theft via thumb drive, while ignoring that we were all Internet-connected and VPNs are a thing, also that every machine had a RW optical drive.

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[-] shasta@lemm.ee 19 points 1 year ago

Doesn't matter to the end user whose fault it is. The spirit of this discussion is what was done to make your life harder. If you want to, go ahead and read it as "IT workers, what stupid things were you mandated to do that made your workers jobs harder?" The end user doesn't know why a thing happens, just that IT did it. They'll complain to IT and if it's not their fault, it's their responsibility to push back on whoever is calling these shots. The idiot in charge won't know any better unless he's called out on his bullshit.

[-] sturmblast@lemmy.world 8 points 1 year ago

I understand, I often have to explain to large groups of people why we make the choices we make as a security team and it's not always a very popular thing I make a lot of people upset because security and convenience don't really work well together.

this post was submitted on 23 Oct 2023

415 points (97.5% liked)

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