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[-] zifnab25@hexbear.net 46 points 1 year ago

This is, increasingly, the solution to the perceived threat of shoplifting. Put everything behind lock and key.

Of course, that kind of set up costs money. And then you need more staff to run around with keys and unlock everything any time it needs to be sold. Patrons find this annoying. Businesses find the security+labor expensive.

The solution to this is vending machines. So in the end, we turn every Walmart into a big wall of GACHA machines.

[-] hexaflexagonbear@hexbear.net 25 points 1 year ago

It seems really harebrained because it actively discourages impulse buys, which I think is most non-grocery transactions at Walmart. Like I don't think it's good for Walmart for people to have an extra 2 mins of going "Do I need this thing".

[-] zifnab25@hexbear.net 31 points 1 year ago

The problem is ultimately managerial in nature. Every manager needs to improve metrics over the last guy (and over their own historical performance). So every year, you've got to come up with a "new idea" to improve your figures. Installing all these gates to reduce the incidence of loss makes a key metric improve, even if it hurts revenues overall. So you get points for "fixing a problem" while your real performance is occluded behind the aggregate rise/fall of sales in your region.

And since locked cabinets are a fixed cost that (on paper) increases the value of your unit's capital, rather than a recurring expense, you can occlude the price of the "improvement" behind the rising book value of your real estate.

In the end, these devices are a consequence of our accounting mechanics and our profit-oriented rewards. Even if implementing a policy is bad in fact, we can make it look good on paper. And since all our superiors see are the metrics on that paper, the success/failure of our business isn't realized for years after we've received our bonus and our promotion and the shitty storefront becomes someone else's problem.

[-] envis10n@hexbear.net 10 points 1 year ago
[-] betelgeuse@hexbear.net 17 points 1 year ago

Well the ultimate goal is to push customers out entirely, just use pickup or delivery. Smaller parking lots, cheaper insurance, fewer staff. Every store becomes a last mile distribution center.

[-] zifnab25@hexbear.net 12 points 1 year ago

Smaller parking lots, cheaper insurance, fewer staff.

Amazon already has all that and they didn't need to install a bunch of cheapo clear plastic lock boxes to do it.

Walmart's stuck in their antiquated model, sitting on a bunch of worthless real estate in rural neighborhoods with declining populations. Which has more than a hint of irony behind it, given how Walmarts were instrumental in killing all the rival retail establishments and driving down the local wages that gave their turf value to begin with.

Storefronts as last-mile warehouses for distribution make sense when you're within a mile of your buyers. But Walmarts largely aren't, because that real estate was too expensive. They're built out on the fringe and deep into the suburbs where land is cheap. Even the big strip malls and mega-malls don't host Walmarts, because they're too damned stingy. I can get my basic-bitch white cotton shirts from the Academy down the street for the same price Walmart is having them caged and ball-gagged five miles further.

[-] Rom@hexbear.net 16 points 1 year ago

Capitalists will do literally anything except pay people more money so they can afford to not shoplift.

[-] wtypstanaccount04@hexbear.net 7 points 1 year ago

You might need more staff but I can tell you from experience that more staff is not hired, it's just additional work for the workers already there.

this post was submitted on 20 Nov 2023
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