65

I am a level 1 help desk tech at an MSP. I've been at this job for a year. I've been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I'm drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I'm not there yet.

My company is small and I can be totally open and honest with my boss.

I'm still anxious though.

you are viewing a single comment's thread
view the rest of the comments
[-] LaunchesKayaks@lemmy.world 6 points 11 months ago

I know that I have to get a specific Microsoft cert to get discussions on a promotion started. I attempted the cert exam and failed pretty badly. Gotta study more.

I plan on asking for specific feedback and how I can improve and all that.

[-] Dave@lemmy.nz 2 points 11 months ago

Would it be helpful to ask for suggestions on getting better at the exam stuff, or do you already have what you need and just need to put in the study time?

[-] LaunchesKayaks@lemmy.world 3 points 11 months ago

I have loads of resources, so I just need to study.

[-] shalafi@lemmy.world 1 points 11 months ago

Any chance of getting hands-on experience? Spin up some VMs to play with?

[-] LaunchesKayaks@lemmy.world 1 points 11 months ago

I could look into that. I got a udemy course on sale that has simulations and stuff. If those don't cover what I am struggling with, I can totally see if we can spin up some temporary vms

[-] shalafi@lemmy.world 1 points 11 months ago* (last edited 11 months ago)

Don't have any MS certs myself, but the conventional wisdom is this: Answer how you think Microsoft wants you to answer. If there are two correct answers, go the Microsoft way.

I know that's a little nebulous at your experience level. Wish I had some examples, been a few years since I looked at it.

this post was submitted on 19 Dec 2023
65 points (97.1% liked)

Ask Lemmy

27043 readers
389 users here now

A Fediverse community for open-ended, thought provoking questions

Please don't post about US Politics. If you need to do this, try !politicaldiscussion@lemmy.world


Rules: (interactive)


1) Be nice and; have funDoxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them


2) All posts must end with a '?'This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?


3) No spamPlease do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.


4) NSFW is okay, within reasonJust remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com. NSFW comments should be restricted to posts tagged [NSFW].


5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.


Reminder: The terms of service apply here too.

Partnered Communities:

Tech Support

No Stupid Questions

You Should Know

Reddit

Jokes

Ask Ouija


Logo design credit goes to: tubbadu


founded 1 year ago
MODERATORS