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this post was submitted on 11 Jan 2024
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chapotraphouse
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Nobody fucking knows how anything works. Nobody knows who is supposed to know. Your boss pays $300/hr for a consulting firm to send another fresh-out-of-college-kid to tell you why the system you bought from a vendor who has produced exactly zero application guidance is malfunctioning, and that kid will spend the next two weeks learning how the damned thing works right alongside you.
This has been my life implementing the latest edition of RightAngle for the last two years. Just a stack of expensive third-party 20-somethings saying "Ah, fuck, never seen that before, let me get back with you in a week."
I feel like our society forgot that you're supposed to pass your knowledge down to the next generation, but boomers decided that it wasn't their job. Every man is an island instead of standing on the shoulders of giants like we are supposed to, and the result is everyone has to rediscover how to do anything themselves.
I don't think boomer workers had much of a say in the matter. The change in culture has come from the top. MBA-brains stripping all the copper out of the walls
Yes exactly this. Corporate downsizing consolidates 3 jobs into one and now that one person left never has any time for documentation or trainings/knowledge transfers. They get overworked and leave and suddenly there's no one left who knows what they did or how they did it.