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The IT experience?
(lemmy.world)
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this post was submitted on 29 Apr 2024
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My current company's IT team does not know what CAMM RAM is, does not recognise an nvme ssd inside a laptop, and still talk to us like we're idiots. I hope you guys here are better than them!
CAMM RAM is nowhere near mainstream yet so that's understandable. NVME should be known though.
Don't forget to praise them every day for your company not spontaneously combusting.
Yeah, its specification was finalised only 6 months ago.
I don't even think there's a laptop that uses it yet
Hell, even Dell who came up with the standard chose to switch to soldered memory on the brand new XPS laptops instead of using their own CAMM standard ^because ^money.
When something isn't in mass production yet it costs a ton extra to make so I'm going to do a hot take and give Dell a pass.
Also soldering remains unbeatable when it comes to making the thinnest and lightest device possible.
If they just installed decent memory from factory you wouldn't need swappable memory modules
My laptop and I are very real! At least my laptop, from last year (a dell as someone mentioned). I even got to know how you screw one in and out since my IT basically told me to go fuck myself when I had to upgrade my laptop.
Oh but it did burn down too! Turns out that installing Microsoft product on everything does not protect you from cyber attacks (rather the opposite).
But now I'm protected from the very dangerous UDP packets the machines we sell send, much safer.
The worst. Our IT is outsourced to some bottom-of-the-barrel garbage company, and they both have no idea what they are doing and work in a different timezone, so you have to wait a working day for responses like ‘did you try turning it off and on again?’. Everyone just emails the head of IT with their issues, which defeats the whole point of the system.
Same. At some point, I learned that the bottom-of-the-barrel garbage company, that does our IT support, is apparently one of the most successful IT support companies on the planet.
I guess, the way to get there, is to not actually provide IT support. You just have to get paid for it.
Yea, hire a bunch of underpaid undertrained peons to take support calls from the rest of your underpaid untrained peons. If an exec has a problem they get to bypass the helpdesk and go straight to someone that knows what they're doing so they never see how bad things are. $$$