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cross-posted from: https://sh.itjust.works/post/19999900

UK Woman Mistaken As Shoplifter By Facewatch, Now She's Banned From All Stores With Facial Recognition Tech

A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.

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[-] chrash0@lemmy.world 21 points 5 months ago

as big as the circle jerk is here against AI, i think it’s on the whole a good thing if we use it for what it’s actually good at: approximating an answer. but once companies start promising things like security that require 100% accuracy they totally lose me. as someone who has worked on recognition systems i will be opting out so fast to things like facial scan at PoS. it’s not AI because it’s not actually intelligent. you can’t reason with it or change its mind without rigorous training. write some shitty code for me to fix? fine. buy a TV with whatever bs contractor bid the lowest for the facial scanning job? gtfo. startup founders, executives, and managers will promise the moon when they’re so far up their own ass they’ve never even seen it.

[-] hazeebabee@slrpnk.net 4 points 5 months ago

Definetly! AI is a tool and still needs a human to manage it. It works best when used to augment existing work flows & when used by someone who is able to fine tune what it's doing when necessary.

Even AI security could be helpful to flag things for a human to then look into, but giving it complete authority is going to lead to so many issues.

this post was submitted on 28 May 2024
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