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UK Woman Mistaken As Shoplifter By Facewatch, Now She's Banned From All Stores With Facial Recognition Tech (www.ibtimes.co.uk)
submitted 5 months ago by MrSoup@lemmy.zip to c/aboringdystopia@lemmy.world
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cross-posted from: https://sh.itjust.works/post/19999900

UK Woman Mistaken As Shoplifter By Facewatch, Now She's Banned From All Stores With Facial Recognition Tech

A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.

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[-] hazeebabee@slrpnk.net 4 points 5 months ago

Definetly! AI is a tool and still needs a human to manage it. It works best when used to augment existing work flows & when used by someone who is able to fine tune what it's doing when necessary.

Even AI security could be helpful to flag things for a human to then look into, but giving it complete authority is going to lead to so many issues.

this post was submitted on 28 May 2024
169 points (99.4% liked)

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