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this post was submitted on 23 Jul 2024
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Asklemmy
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Note for those reading -
This doesn't apply in Europe, or large swathes of the planet. Samsung appliances are excellent.
The US has virtually nonexistent consumer protection laws, so companies will get away with selling poor quality, because they can.
See the Hyundai scandal. Only happened in one country, because it could
Breathe easy, EU folks
I never even considered this and now I am enraged.
Really? How can a company make terrible appliances for a single country? They’re not made domestically.
Same factory just send the units that normally wouldn't be sellable (defects and such) but still function to the US
The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.
Just because all defect stock are routed to the US inventory, doesn't mean that US inventory is made up of all defect stock.
as someone who deals with this professionally, i assure you: they are.
every samsung appliance consistently fails in one of a few ways, so much so that it's not simply a matter of by-chance defects. they're design flaws.
With Samsung it's almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.
Samsung appliances that I have had have always had either broken plastics or fried circuit boards.
And they've got to know that these things break because there are always replacement parts for the specific ones that break, but if you're not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.
Samsung washing machine spider arms are very clearly designed to corrode to failure just outside the warranty period. You can tell because every other metal bit exposed to the water will still be shiny and pristine. They literally make a critical structural part out of the stuff you'd usually use for a sacrificial anode.
Sure, if they were designed that way, I would not call them defects either.
It only works if that one country is the good ol' US of A. Lol
You say that, but my experience is different. After my Samsung washing machine failed, I took it apart and found blatant evidence of planned obsolescence. If the units elsewhere are good, then the ones in the US aren't just the same things with defects, but rather ones with spider arms cast from an entirely different metal alloy.
Fair enough, I was just guessing at a way one country could receive only/mostly inferior products
So long as voltage and frequency match
Less regulations means more shortcuts. Another example is Hyundai/Kia. Why do the Kiaboyz exist only in the US when Kias are sold all over the world? Because it’s only in the US where they sold cars without immobilizers because they weren’t required to.
You're missing one big thing - there's only one country that has horrendous consumer rights laws and a huge market, and 110v electric
Well worth making models just for that one market
ahem the actual standard is 120volts, but can tolerate down to 110volts
That's irrelevant to the advice in this thread
Hope you get your adenoids sorted
Why does the voltage matter?
If there's only one country that uses 110v, you have to make an appliances for that country specifically. If that country has really shitty consumer rights laws, why not also make the appliances shitty?
Damn… it’s all a 110 volt conspiracy
It’s more than just their washing machines
For sure, their are model numbers specific to regions. Sometimes you see US Products available for various manufacturers and some say not for sale in Canada, which could be distributor rights or maybe won't pass canadian electric standard or warranty requirements
That usually has to do with the fact that American appliances are 110 V for everything but ovens and dryers
We have 110 /120 as our standard regular voltage also
I meant North American.
If you read my comment I was saying USA electronics sometimes can't be sold in Canada due to not meeting Canadian (higher) standards.
I did read your comment. But since you’d rather be childish and insulting than have an adult conversation, I’m just going to block you now.
How can I buy a European made(?) samsung fridge?
Go to Europe
Enter shop
Buy fridge
Carry home
Realise it doesn't work because you have girly electricity
It won't fit in the overhead compartment.