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[-] ByteOnBikes@slrpnk.net 226 points 3 months ago* (last edited 3 months ago)

At my job, we have an error code that is similar to this. On the frontend, it's just like error 123.

But in our internal error logs, it's because the user submitted their credit card, didnt fully confirm, press back, removed all the items out of their cart, removed their credit card, then found their way back to the submit button through the browser history and attempted to submit without a card or a cart. Nothing would submit and no error was shown, but it was UI error.

It's super convoluted. And we absolutely wanted to shoot the tester who gave us this use case.

[-] Jerkface@lemmy.world 142 points 3 months ago* (last edited 3 months ago)

Better the tester than a user.

[-] chevy9294@monero.town 47 points 3 months ago
[-] FreshLight@sh.itjust.works 65 points 3 months ago

As of now, I consider you an enemy

[-] filcuk@lemmy.zip 37 points 3 months ago

Are you from microsoft?

[-] slampisko@lemmy.world 25 points 3 months ago

Being prepared for the eventuality, knowing the consequences and deciding what to do about it before it happens for a user.

[-] RecluseRamble@lemmy.dbzer0.com 18 points 3 months ago

Different mindset. A user doesn't want to find bugs but get shit done.

[-] jawa21@lemmy.sdf.org 9 points 3 months ago

I'd argue that is maybe 95% of the time. People get bored.

[-] normalexit@lemmy.world 9 points 3 months ago

Brand reputation?

[-] danc4498@lemmy.world 1 points 3 months ago

Users are dumb, testers are assholes.

[-] jaybone@lemmy.world -2 points 3 months ago

Sometimes testers are also dumb. Most times.

[-] RecluseRamble@lemmy.dbzer0.com 82 points 3 months ago* (last edited 3 months ago)

And we absolutely wanted to shoot the tester who gave us this use case.

Why? Because he tested well and broke the software? A user changing their mind during a guided activity absolutely is a valid use case.

[-] NeatNit@discuss.tchncs.de 57 points 3 months ago

I think they meant shoot in like a friendly way. You know, happiness bullets!

[-] KomfortablesKissen@discuss.tchncs.de 59 points 3 months ago

Oh, THAT's what "friendly fire" means!

[-] tetris11@lemmy.ml 24 points 3 months ago

hey that tickles!

[-] abbadon420@lemm.ee 13 points 3 months ago

Like how I always say to my friends, "Look at me again and I will fucking murder you and rape your family dog".. it's just in good fun.

[-] CatLikeLemming@lemmy.blahaj.zone 8 points 3 months ago

It's likely a difference of emotion compared to logic. Emotionally they'd think "Damn it, now we need to check for such a weird specific edge-case, this is so annoying" while logically knowing it's better the tester caught it.

[-] baatliwala@lemmy.world 64 points 3 months ago

Give that tester a raise bro

[-] abbadon420@lemm.ee 43 points 3 months ago

This makes want to become a tester. It scratches my evil itch just the way I like it.

[-] FuglyDuck@lemmy.world 43 points 3 months ago

there's three qualifications to being a testor:

Finding stupid ways to break shit, Being able to accurately explain how you broke shit, and being likeable enough that breaking their shit doesn't make the devs angry.

[-] ICastFist@programming.dev 17 points 3 months ago

Being able to accurately explain how you broke shit

This is the most important part. Or look at systems like SpiffingBrit and Josh (Let's Game it Out) look at games

[-] cactusupyourbutt@lemmy.world 5 points 3 months ago

Josh does mostly stress testing though

[-] ICastFist@programming.dev 5 points 3 months ago

That too, but also lots of glitching through walls and, most importantly, "doing everything as wrong as possible"

[-] jaybone@lemmy.world 30 points 3 months ago

Don’t shoot the tester shoot whoever wrote the code (or the framework / library) that got you into this situation in the first place.

[-] takeda@lemmy.world 26 points 3 months ago* (last edited 3 months ago)

If that broke the software it sounds like you have a very good tester.

[-] WolfLink@sh.itjust.works 19 points 3 months ago

What about the test case where I’m using the browser’s dev tools to re-send http requests in random orders?

this post was submitted on 12 Aug 2024
1020 points (99.5% liked)

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