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What's one brand whose products you can always trust? (lemmy.world)

submitted 3 months ago by PP_BOY_@lemmy.world to c/asklemmy@lemmy.world

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(I'm trying to adjust my shopping habits for quality, long-lasting goods from reputable brands. This isn't some hailcorporate thing)

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[-] JustARegularNerd@lemmy.world 3 points 3 months ago

Seconding Startech - I bought a DP to DVI-D adapter for my MacBook Pro and while it worked flawlessly with my PC, macOS was only showing me 1280x800 resolution instead of the monitor's full 2560x1600 resolution. I found that under Windows on Bootcamp it fully worked on the same hardware so it was clearly a macOS thing.

Emailed their support about it and within a day, got a guy who immediately gave me very technical and specific advice and suggestions, clearly very experienced. We weren't able to solve it (chalked it up to a weird macOS limitation and work gave me a different adapter that worked) but he was still incredibly helpful, and I'll have confidence in buying from them in the future that their support should be excellent.

this post was submitted on 21 Aug 2024

162 points (93.1% liked)

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