81
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 23 Sep 2024
81 points (96.6% liked)
Ask Lemmy
27036 readers
688 users here now
A Fediverse community for open-ended, thought provoking questions
Please don't post about US Politics. If you need to do this, try !politicaldiscussion@lemmy.world
Rules: (interactive)
1) Be nice and; have fun
Doxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them
2) All posts must end with a '?'
This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?
3) No spam
Please do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.
4) NSFW is okay, within reason
Just remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com.
NSFW comments should be restricted to posts tagged [NSFW].
5) This is not a support community.
It is not a place for 'how do I?', type questions.
If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.
Reminder: The terms of service apply here too.
Partnered Communities:
Logo design credit goes to: tubbadu
founded 1 year ago
MODERATORS
Online grocery order had a like-for-like product substitution, but the substitution was from a producer that uses a slightly different set of ingredients, one of which I have an intolerance of. Sending it back garnered a refund... and might have helped train an algorithm somewhere.
That is, if they have some kind of semi-random procedure to choose which customer gets a substitution, someone else who'd be more likely to accept it might get it instead, and I'll get the product I can eat.
I think those substitutions are picked by the person filling your order. We got a hilarious substitution from Walmart once. My wife ordered a bottle of thyme or oregano or something similar. They were out of stock so the worker went to the garden center and substituted it with a fucking potted plant of thyme or oregano. We both laughed our asses off at their choice but it wasn't what we needed.
The place I use allegedly uses robots to pick the orders, so, in theory anyway, it's a machine making the decisions. Or someone sat in front of one, rather than on the warehouse floor.
My grocery store ways texts a photo of what's available and I tell them what will work.