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this post was submitted on 20 Nov 2024
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It's also a matter of trust ... we're handing off money to a restaurant that will pass on the amount to the employee or employees ... who decides who gets it? do they share it? do just the waiters get it? does the owner get a cut? do the kitchen staff get some? is it shared equally? Do they add up everything at the end of the day? end of the week? end of a shift?
Some places are good and fair with distributing tips but some places aren't and no one ever gets to know what any one does with the funds.
This happens a lot, often tips are stolen from immigrant workers by the restaurant. I was at an Indian place and the guy I was with knew our server. I already had my suspicions about the place so I just asked the guy if he gets his tips. He says the owner takes all tips.
He ended up standing with his back to me so I could put $10 in his hand. Fucking absurd.
Me fucking either. I worked at a franchise of a huge pizza chain. After two years, I was general manager. I was in that position for six years. It was absolute hell. I was salary at the federal minimum of $36k a year. Commonly worked 60+ hour weeks. When I was off I was doing the scheduling and answering calls and texts all day from the employees and assistant managers.
We were a high volume store. Sometimes over 200 products an hour. 40 employees during the busy season. This job damaged my already poor mental health and put my alcoholism into overdrive. It was absolutely abusive.
I did learn a lot of people skills. I learned how to work under extreme pressure, although I wasn't good at dealing with it at the time. My district manager would sometimes hire people and I could usually tell within five minutes if they were worth a shit or not. I was rarely surprised.
I participated in this abusive system through scheduling. Everyone but the delivery drivers and assistant managers made minimum wage or slightly above. It was $5.15 when I started and $7.25 when I left. If someone was good I would schedule them 30 or 35 hours. If I wanted someone gone I would schedule them two four hour shifts so they would quit. That way we didn't have to pay overtime or unemployment.
Everything about it was abusive and sick. 20% of the customers were absolutely insane assholes. The assistant managers were lazy and constantly called off knowing I would have to cover. I wasted most of my 20s at this shithole.
Never again will I work food service. Never again will I manage a large team.