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For context, in my password manager I had tried formatting some of my entrees so that it would contain the usual username and password, but instead of creating whole new entrees for the security questions for the same account, I just added additional fields in the same entree in order to keep things a little more tidy.

I was not expecting that doing so would result in later being shaken down by Proton to pay even more money just to access the same few bytes of fucking text I had trusted them with. This is sleazy as fuck and I am dropping these idiots entirely.

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[-] babyfarmer@lemmy.world 2 points 1 hour ago

Have you considered upgrading to Proton Lux™?

[-] cy_narrator@discuss.tchncs.de 3 points 1 hour ago

Because a bunch of dementia patients started leaving 1 star review as they kept on forgetting their passwords

[-] Sunsofold@lemmings.world 5 points 5 hours ago

Can you still access the info by hitting edit? It was possible last time I checked. Even so, yeah, I'm thinking a transition to bitwarden is not a bad idea.

[-] AnimalsDream@slrpnk.net 2 points 2 hours ago

According to other comments in this thread, Bitwarden does similar crap. I went back to Keepass.

As for the data, luckily it was for an account I don't need or use anymore, so I just deleted everything and moved on.

[-] skozzii@lemmy.ca 17 points 9 hours ago

Pretty sure the warning signs were apparent when the CEO submitted to Trump. it just his "personal beliefs" and not representative of the company. Right.

[-] Tenderizer78@lemmy.ml 1 points 2 hours ago

The CEO was lobbying for online privacy by publicly shaming the Democrats. He was doing his job.

[-] AnimalsDream@slrpnk.net 5 points 9 hours ago

Yeah, I tried to be charitable and assume they were just ignorant of how bad Trump is. I should have known better.

[-] Zerush@lemmy.ml 7 points 10 hours ago

??? I use Proton mail and I never saw something like this. Account with nick, other mail, password and go.

[-] AnimalsDream@slrpnk.net 10 points 9 hours ago

It's in Proton Pass. When you create an account entree, there is an option to create additional fields that you can name and fill out, kind of like multiple notes in one file. Somehow I was able to create those fields on my account just fine, but then to be given access to that data it turned out that I had to upgrade my account. In other words they duped me into entering data at no extra cost, but then charged me to access that same data later on.

[-] Zerush@lemmy.ml 2 points 9 hours ago

I don't use it. Mail is fine, I don't need other than this. For all other apps, there are tons of FOSS alternatives out there.

[-] mulcahey@lemmy.world 4 points 6 hours ago

Bitwarden FTW

[-] termaxima@slrpnk.net 12 points 12 hours ago

Bitwarden ! Host it yourself.

[-] nek0d3r@lemmy.dbzer0.com 13 points 11 hours ago

Vaultwarden 😎

[-] hector@lemmy.today 20 points 15 hours ago

I know someone that signed up for an account with them, they froze it immediately for suspicious activity. He does nothing with that IP address, reads, social media, that's it. No way to get off the shit list without giving up personal information like a phone number and or alternate email and no guarentee that would fix it.

Their IP was on a blacklist from some shady company for some strange reason. But other companies let you write the company and plead your case, proton does not.

They further suspended a bunch of accounts based on some half baked unproven accusations by the government(s) if I recall.

They aren't trustworthy, they will give you up at the first sign of friction it appears.

[-] harmbugler@piefed.social 16 points 16 hours ago

OMG I thought I was the only child of Mr and Mrs Upgrade, of Upgrade street, Upgrade! Maybe we're related?

[-] bridgeenjoyer@sh.itjust.works 3 points 12 hours ago

Answer for all

"yourmom"

[-] mlg@lemmy.world 31 points 21 hours ago

I tried protonmail not for the privacy purpose but just to have a normal web email client.

After wasting an hour before finding out you can't disable the "sent from protonmail" footer without manually deleting it in each draft you make, I said screw it and deployed my own email server with stalwart lol.

It's receive only because outgoing SMTP is a pain to make reliable these days and my ISP blocks outgoing SMTP anyway, but for everything else I now use Thunderbird.

[-] Jack_Burton@lemmy.ca 12 points 17 hours ago* (last edited 17 hours ago)

What do you mean? It's a slider setting you can turn on or off individually for each address (if you want to keep it one one but not others). It's under identity and addresses.

[-] dan1101@lemmy.world 13 points 16 hours ago

IIRC free users don't have that option.

[-] Jack_Burton@lemmy.ca 22 points 16 hours ago

Ah, that makes sense. Always blows my mind when people complain about free tier limitations, especially from companies that don't make money from selling your data.

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[-] eli@lemmy.world 9 points 16 hours ago* (last edited 16 hours ago)

Yeah I'm on free tier(evaluating proton as a whole) and I don't see this option in my mobile app. I'll have to look at the web to see if it's there...but I doubt it

*Edit, checked the web client. Found the option, but it's a mail plus feature, so I can't disable it as a free user.

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[-] blitzen@lemmy.ca 94 points 1 day ago

Download BitWarden and be done with it.

[-] AnimalsDream@slrpnk.net 11 points 13 hours ago

Keepass is tried and true, I'm going back to Keepass.

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[-] photonic_sorcerer@lemmy.dbzer0.com 56 points 23 hours ago* (last edited 23 hours ago)

KeepassXC + Syncthing has worked fine for me for a few years. Sure, it's a bit of a hassle and not exactly perfect, but nothing is. I have control over my data and I don't have to pay anyone anything, that's enough for me.

Also, tasty entrees 🤤

[-] AnimalsDream@slrpnk.net 4 points 13 hours ago

This is the route I'm taking. Keepass has always been tried and true. I switched from Keepass to Proton Pass for a while, and in more ways than this one complaint it has been very much a downgrade.

Proton does not know how to make quality software.

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this post was submitted on 23 Jan 2026
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