1176
Hamster IT
(lemmy.world)
i guess some people are too young to remember wired mouses
I still use them exclusively lol
Same. The mouse is always something I’m going to use on the desk next to the computer. I don’t understand the advantage of making it wireless, that’d just be one more battery for me to keep charged. Honestly, if I had a wireless mouse I’d probably just leave it plugged in to the charger as I use it. (And don’t get me started on Apple’s mouse charge port on the bottom.)
These generations of wireless mouses are fine. The advantage, as small as it is, is less drag from the wire and not having to juggle with wires when working with a laptop. Given the batteries these days I’m fine with wireless.
Now I do not have the same view on wireless keyboards as these are pretty much stationary by default.
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Wired vs. wireless is whatever works for you, but no one misses balled mice. No one.
Whoops! Big mistake buddy, you said something on the internet. Now we’re gonna fight! I miss balled mice. How ‘bout them apples? Nothing is as satisfying as cleaning the lint out of those things was
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I prefer wired accessories. They don't need to be charged, and I don't have to worry about them having connection issues.
Yeah, and because the distance is less than a meter and nothing has to move between the 2 devices, a cable makes so much more sense.
I especially loathe wireless keyboards on desks. The thing don't even move. There is no functional reason to be wireless. If you really want a wireless desk for some reason, just drill a hole and pull the usb cable through. It will save you about 200€ and tons of faff keeping the connection working properly when the device eventually runs out of battery.
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Relying on batteries is for suckas
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A call for some support on Mac came in one day and I told the cx to go to the Finder. Cx said “Mac doesn’t have a ‘finder’. Sounds like windows talk to me. You sure you know what you are doing?” So I said “You called me. You see the icon on the dock with the smiley face? What name did you make up for it?” Cx said “Apple actually calls that the task master.” So I said “Sure they do. Click the task master.” Proceeded to fix cx’s issue for him (PEBKAC issue) and then got a one star customer survey back.
It's been a while since I used a mac but doesn't it literally say 'Finder' at the top of the screen when you open that?
You think all long time apple users know that the application name is up there, or that there is even a menu for the app at the top of the screen? No, sometimes telling people to click on the apple in the top left, so that they can go to restart, blows people's minds.
I honestly still find it such a weird UX decision to decouple the menu from the application window. Especially when you have multiple windows open on a large screen, the menu is on the opposite corner of the screen. Makes no sense
it's a really interesting decision because while it makes the menu positioning consistent, it also creates a hard link between the active window and the desktop, which means that things like "hover to focus" and "click button in background window" fundamentally cannot work.
Huh? Both hover to focus and click button in background work in macOS, though hover to focus usually requires an external application. There used to be a focus follows mouse that you could enable via a terminal command, but Apple removed it.
The top menu bar kind of seems to be more of a result of historical happenstance, and maybe some different philosophies regarding Fitts law.
Bill Atkinson, who designed the UX for the Apple Lisa recounts that part of the decision was to avoid the problem of menu items being possibly obscured. If the window of some application is near the bottom or partially off the desktop, the menu bar of individual windows can become obscured and inaccessible.
Historically the menu bar would've been easier for normal people to learn due to consistency, and also helped with limited screen estate.
Memories of Lisa - CHM - https://computerhistory.org/blog/memories-of-lisa/
it's been a few years since my last mac but i remember that clicking on things in background windows would bring them forward rather than trigger the action, so you needed a second click to actually do the thing. i did enable focus on hover and it wreaked havoc on the window management so i had to turn it off. can't remember the details though.
yes
It sure does.
Oh, the Master Control Program?
The mainframe. When you click it you have to say “I’m in”.
What is cx and what is PEBKAC?
Cx = customer/caller. PEBKAC = problem exists between keyboard and chair (user is problem)
Oh, that one was new for me. In Denmark we something similar. We call it Error 40.
”Error 40", where the error is not in the machine, but approximately 40 cm in front of the screen.
Another one I know is the ID-10-T error. Spells idiot.
Nice haha, also a new one for me.
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I'm guessing that the user did eventually figure out it's labelled as "finder" and got pissy at you for being all pedantic and not just calling it what they call it because really, is the correct name so important?
(Or is your standard-issue "read customers' thoughts to know what exactly they mean" device broken? Really, how can you call yourself support without crucial equipment to spare customers from having to be clear?)
If it weren't for rating you poorly, that'd be incredible performance art.
I did had one support call, a long time ago, where I told the guy to use the mouse and click on the start button. Then I heard the sound of something tapping on glass.
"Sir, please keep the mouse on the table and then move it. You'll notice the arrow moving too. Move the arrow to ..."
Yeah, that was still when everybody had CRT screens. That should give you an indication how long ago it was.
I did a support call in the 90's where "clicking the left mouse button" was stumping her. After trying a few variations of instructions, I decided to take a step back and better assess the situation.
Me - Ma'am, are you left or right handed?
Her: right
Me: Lift your right hand, and look at the mouse. It should be a palm sized white plastic device with two buttons, one on the left and one on the right where your fingers rest. There should also be a small cable that extends from the far side and plugs into your computer. The underside of it has a little grey ball in the middle. Do you see it?
Her: You mean the doohickey on the floor?
Me: Pardon me?!? Well, it should be on your desk, not the floor. Why would it be down there?
Her: You mean the foot pedal?
Me: *light bulb clicks on. Are you really familiar with sewing machines?
Her: yes, but this doesn't work anything like that.
Me: ok. We have found the problem! This is great. First step is to take the foot pedal off the floor and place it on the desk, under your right hand when you are sitting comfortably.
From there everything went smooth as silk.
Dear god…
To be fair, some mouse designs back then really did look like a foot pedal, albeit rather small for a foot.
Props on figuring it out and being able to help her.
This is gold!
I once had a support call where I told the customer to click the Start button and they didn't know what it was. I clarified by saying that it was the button in the corner of the screen. They did it and then said that their entire screen turned black.
Apparently they'd pushed the power button on their monitor.
To the guy a few weeks ago that said I wasn't being fair to users not reading error messages and comparing it to a doctor reading your charts. Read this fucking thread.
A ton of power users who never worked in service desk don't understand how incompetent the average user is. It is quite something.
I'm laughing my ass off reading this threat because I can imagine every single one happening.
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When I was young, older people thought the monitor was the computer and had no idea there was a chassi under the desk connected to it. :)
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i had a colleague at one of the jobs who was very conspiratorial regarding all things bluetooth and he wouldn't talk to me or anyone else unless we turn it off.
Strange word we live in where he is more right than wrong
i guess so
Hamsters do have tails though. /UmAckchually
I asked my hamster yesterday if he has a tail and he told me no. Are you saying my hamster's a liar?
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It doesn't have fur so it's a naked mole rat
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the cursor has a tail tbf
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this post was submitted on 17 Mar 2026
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