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A hostel company I stayed with a while back emailed me with the subject: "Your booking is confirmed!". This made me frantically check all my accounts since I hadn't booked any hostels recently. I was super concerned until I opened the email and saw... it was a stupid marketing email...

This kind of marketing should be illegal. Don't use Clink Hostels.

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[-] Shepy@feddit.uk 192 points 10 months ago

Would instantly unsubscribe, leave negative reviews and never stay there again.

[-] glibg10b@lemmy.ml 66 points 10 months ago

And report the email as spam on Gmail

[-] pineapplelover@lemm.ee 20 points 10 months ago

Op is using ProtonMail, there's a report button there also.

[-] glibg10b@lemmy.ml 6 points 10 months ago* (last edited 10 months ago)

I hope Gmail aggregates the reports from other platforms, because most of Clink's target market uses Gmail

[-] deegeese@sopuli.xyz 189 points 10 months ago

Look up the email for their legal department and demand they cancel all fraudulent bookings under your name. Play dumb a little so they take it up with marketing.

[-] Buddahriffic@lemmy.world 102 points 10 months ago

Yeah, this is one of the few cases where going a bit Karen is called for. Fucking marketers.

[-] mySFWaccount@lemmy.ca 166 points 10 months ago

Send a message to their help desk saying you got an email confirmation and would like to cancel it. Act very confused about the situation. Waste their time and make it their problem.

[-] Heir_Of_Isildur@lemmy.world 79 points 10 months ago

This also wastes OPs time though

[-] qarbone@lemmy.world 68 points 10 months ago

Pay me enough, and I'll waste everyone's time. Wait...

Did I just reinvent lobbying?

[-] Dicska@lemmy.world 27 points 10 months ago

On top of that, it also doesn't waste the responsible team's time. It wastes the help desk's time who have little to no say in this subject.

[-] deegeese@sopuli.xyz 23 points 10 months ago

That’s why you escalate straight to legal. Waste the time of someone more expensive than the idiots in marketing.

[-] sigh@lemmy.world 5 points 10 months ago

time is just a construct

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[-] backgroundcow@lemmy.world 63 points 10 months ago

Better yet, demand loudly to get a refund. When they say there is nothing to refund, insist that you have an email confirming a booking.

[-] Jamie@jamie.moe 34 points 10 months ago

Escalate to management as quickly as possible so you're not just annoying some poor front desk worker that had nothing to do with it.

[-] Sculptor9157@sh.itjust.works 6 points 10 months ago

Call center "management" is typically not an actual manager, and definitely not involved with the decision either.

[-] Ledivin@lemmy.world 90 points 10 months ago

That's a good way for their emails to all get marked as scams. They think they're being slick, but are actually destroying their marketing campaign.

[-] Qwaffle_waffle@sh.itjust.works 41 points 10 months ago

Gotta go for the short term gains, babyeeeee!

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[-] WholeEnchilada@lemmy.today 9 points 10 months ago

Yeah, it's silly.

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[-] slazer2au@lemmy.world 65 points 10 months ago* (last edited 10 months ago)

Time to add their email to your spam filter and not see their emails again.

Time to gpdr your info back from them.

[-] Jessvj93@lemmy.world 37 points 10 months ago

Companies everywhere are getting desperate I feel like. Google's adblocker crusade being the most egregious imo.

[-] Anti_Face_Weapon@lemmy.world 37 points 10 months ago

Blacklist the company from your emails. They have lost emailing privileges.

[-] SnuggleSnail@ani.social 35 points 10 months ago

Just show up and show them the booking confirmation!

[-] randomTingler@lemmy.world 34 points 10 months ago
[-] dylanTheDeveloper@lemmy.world 15 points 10 months ago* (last edited 10 months ago)

Your email inbox reads like a Zoomer message thread

[-] threelonmusketeers@sh.itjust.works 12 points 10 months ago

Filter messages like these -> Move to 'Spam'.

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[-] Endorkend@kbin.social 33 points 10 months ago

This is like how in recent months I've been receiving "your account will be shut down" messages from services I've been using for literal decades, simply because I only use them 2-3 times a year, when they are actually useful to me, rather than regard them as some sort of social media platform.

It's super pathetic attention whoring by companies that lost any sense of what value they bring to their customers.

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[-] TrickDacy@lemmy.world 29 points 10 months ago

Is there an asshole design community on lemmy?

[-] silas@programming.dev 19 points 10 months ago

!assholedesign@lemmy.world

[-] Hiro8811@lemmy.world 23 points 10 months ago

Nice to see someone else using proton

[-] Tobin@lemmy.world 9 points 10 months ago

Team Proton!

[-] Senex@reddthat.com 21 points 10 months ago

Hostile Hostal

[-] Chainweasel@lemmy.world 20 points 10 months ago

I get these too.
The best part is that they keep getting added to my Google calendar. I have the option tuned off in my Google account settings, I report them as spam as soon as I get them, but I still get pop up notifications from my Google calendar reminding me of my "trip".

[-] thepreciousboar@lemm.ee 6 points 10 months ago

That's because gmail automatically adds .ics files to your calendar. I don't even think there's a way to disable it. I checked and my solution was to not use gmail for those things. For spam emails luckily I don't have this problem

[-] gamermanh@lemmy.dbzer0.com 6 points 10 months ago

Weird, mine asks me if I want to add things to my calendar still, up by the header, same spot it puts the "is this spam" question box

[-] pineapplelover@lemm.ee 17 points 10 months ago

Always nice to see a fellow ProtonMail user. Wassup fam

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[-] HawlSera@lemm.ee 13 points 10 months ago

Can't be legal

[-] Sensitivezombie@lemmy.zip 10 points 10 months ago

Can such marketing tactics be reporting to any appropriate government agency? Better Business Bureau? I know this is not illegal and it should be.

[-] Fosheze@lemmy.world 5 points 10 months ago

BBB is a scam. Companies just buy their scores on there.

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[-] KonalaKoala@lemmy.world 10 points 10 months ago

At least it didn't state "Your booking is confirmed for the presidential suite in (insert very expensive hotel and location here)" and make you feel you need to make a lot of phone calls to many different places while trying to figure out what is going on.

[-] WholeEnchilada@lemmy.today 9 points 10 months ago

It makes no sense. They're basically asking you to travel out of your way just to spend money on them. Like, I don't know, a prostitute would. What kind of hostel is this place? It makes no sense as far as marketing goes. Unless it's you know, THAT kind of hostel.

[-] Showroom7561@lemmy.ca 8 points 10 months ago

I get physical junk mail that makes it seem like I purchased something, subscribed to something, or signed up for something. It's infuriating to say the least, probably illegal, too.

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[-] Maggoty@lemmy.world 7 points 10 months ago

A "Swanky Hostel."

Yup that's a scam email.

[-] RandomLegend@lemmy.dbzer0.com 6 points 10 months ago

You should regularly book rooms with Thema and cancel the very last poasible second to cause financial harm. At some point they will man you and stop mailing you

[-] NOOBMASTER@lemmy.ml 6 points 10 months ago

Viewbug does same shit like this. Don't use that site.

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this post was submitted on 14 Dec 2023
966 points (98.5% liked)

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