Last week I bought one of those giant vacuum insulated travel mugs (not a Stanley) from a discount variety store, along with a bunch of other things. After I paid, the cashier asked "do you want the receipt?", I normally say no, but this time for some reason I said yes. After I left the store, my kids needed to use the restroom, so while they went I sat down on the bench and absently looked through the receipt in my hand. I immediately noticed I got charged twice for the mug. The cashier must've double scanned it. I went back to the store, showed a manager my receipt, and they refunded me the difference.

That was technically my last refund, but the last product I actually returned was a set of tws (true-wireless-stereo) IEMs (fancy earbuds). They were a brand new model just released with great reviews, I bought them from Amazon, received them, and used them about a week. During that week I noticed every time they were in my ears, my ear canals got super irritated and my ears felt warm. And whenever I removed them the insides of my ears would be crazy itchy for hours afterwards. It got to a point after a week of use that my ear canals would swell and close up about 15 minutes after I put the earbuds in my ears. Didn't take a rocket surgeon to work out I was allergic to whatever material that earphone was made of. I still had the box and all the packaging, submitted a return to Amazon with the comment "my ears are allergic to those earphones" and they accepted it no problems, I got a full refund.

Lindsay Olives Ripe Pitted Snack 4 pack. They changed the packaging, which is fine, but the olives taste worse and have strange texture. I already tried Pearls and they didn't pass muster from the get-go.

Clip on sunglasses. I've bought from same online place for a couple of years now. I discovered they offered a blue tint mirrored finish style.

When they arrived they were tinted on the wrong side! I wonder how many pairs were made incorrectly. I would think many, many pairs.

I believe it was a steam game that didn't work through proton. Valve customer service is amazing! Happy with the trade-off where the flash sales ended to enable them to offer refunds.

A Denon soundbar, that had a mysterious HDMI conflict that couldn't be fixed after multiple reparation attempts.

It's good that or most prominent webshop does reparations instead of automatic rebates, however I had to mail it back three times. And the second to last time they returned it saying it wasn't broken.

So when I mailed it up the last time they initially refused to refund, as 'it hadn't been repaired three times yet'.

Luckily they found it impossible to fix the problem, hence I got my refund. I'm happy with my JBL that was 50 Euros cheaper.

An office chair. A piece was wrong making the thing unassemblable. Got the money back and bought a more expensive one from a much better shop. Happy about that because the expesive chair is much better than what the cheap one would have been.

It was a UPS I bought on Amazon.

It arrived damaged in the box, almost certainly because the driver dropped it.

My experience with Amazon customer service was umm… fun.

1. click the request return button.

This item is not returnable.

2. call customer service

Them: “This item is not returnable”

Me “it arrived damaged”

Them: “We’ll send you an email, reply to it with evidence of damage”

3. reply to email sending pictures with close up of the damage

Please send the email from the same address associated with the Amazon account

4. resend reply from my other email

The pictures you sent are in the wrong format please resend as jpeg or pdf

5. convert the images and resend

The pictures you sent do not show the entire product

6. take new pictures from farther away

Please send pictures that clearly show the damage

😡

Asus Zephyrus g14 (2022).

It started to randomly shut down. I sent it to Asus for repair 2 times, but they always claimed that they could not find the issue. After realising that Asus was not gonna help me, I sent it back to the seller for a refund, which took 3 Months, a lot of emails and a phonecall to actually get.

In total between the repairs and refund I spent about 6 Months on this issue.

I got some jeans on Amazon, and I've came with some clear goop on them and the opened plastic wraping. It seemed like some kind of machine grease to the touch, but I have no idea. Anyway I got the refund without issue at least.

I bought a pair of Birkenstock dupes on Amazon and they were at least 5 sizes too big. I ended up with a pair of Crocs that are styled like Birks and even look like leather. Crocs are my jam. I'll take the hate.

Amazon sends me open, broken, defective, and/or outright used items all the time these days. So I have a lot of returns, and if I get two in a row, I take a refund instead because their whole inventory of that item is probably too polluted to get a new one. If only there were any other ways to get some things, I'd quit buying from them, but with the lack of small specialty stores, even in cities, it's so hard to find so many things in physical stores anymore, and smaller online stores can't compete, especially for items that need to be tried a lot to find the right size or type.

Shoes. I bought 2 pair of shoes from the same maker in the exact same size. One pair fit, the other both too small (in length) and too big (in width and depth) so no size was gonna work.

GTA V on Steam, but not because of AntiCheat that makes the game unplayable on Linux. I just don't like it. It's not fun.

Total War: Warhammer

...because a friend suggested it, I gave it an honest try within the refund grace period, and it wasn't my kind of game.

Amazon sent a mouse mat that was the wrong box in the first place QcK Heavy instead of QcK, and even worse, inside was a dirty old mouse mat from a different brand entirely. It was annoying to post it back (internationally, they aren't in my country) but they refunded without issue at least.

PS5 controller. Stick drift.

Elden Ring, not my type of game