I worked for a certain media company that sold hardware / software in cars with memberships (typically through a deal with the OEMs). For those customers that have the hardware-only experience, a set of testing IDs can be applied that effectively give free membership and can't really be revoked because of their wide-use in initial manufacturing provisioning. There have been multiple independent security reviews pointing this out, but not much can be done about it because of how the trial memberships are applied after manufacturing.
I worked for a company that was also a small ISP. If the internet service for our clients went down we were not allowed to tell them the truth. We either had to blame the upstream provider, or act like we had just heard about it and were looking into it.
I worked for an MSP doing IT for an assortment of companies. Most of the companies were in the medical or legal fields. Every single computer they sold to their clients, used the exact same bitlocker key when booting the computer. If you've worked for one of the companies we supported, you knew the bitlocker key for all of them. Iat been the exact same bitlocker key for at least 10 years. This MSP also regularly puts out social media posts and emails saying how security focused they are etc, etc.
specifically the industries with government protected sensitive data have yet another unique way that they failed. These mistakes are so low of a bar to clear that lazyness cant explain it away easly.
Sounds like my old MSP. Chicago, or do all MSPs just suck?
My impression is that being an MSP is a turn-key solution. A bigger company sells you the tools, training and support staff so you can cosplay as an IT company. The companies providing the tools, training and staff are making you dependent on them too, as well as making bank referring you to their partner solution providers.
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