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  • Apple's progress with Siri and artificial intelligence has been slow, and features promised in June remain delayed.
  • At a Siri team meeting, senior director Robby Walker acknowledged the frustration within the team, describing the delays as "ugly."
  • Features like Siri understanding personal context and taking action based on a user’s screen are still not ready and may not make it into iOS 19.
  • Challenges include quality issues that caused these features to malfunction up to a third of the time and conflicts with Apple's marketing division over showcasing incomplete features.
  • Apple has withdrawn related advertisements and added disclaimers on its website, citing extended development times.
  • Senior executives, including Craig Federighi and John Giannandrea, are reportedly taking personal accountability for the delays.
  • Walker emphasized that the team’s work is impressive and that the delayed features will be released once they meet Apple’s standards.
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[-] baggachipz@sh.itjust.works 77 points 2 weeks ago

This is what happens when you get pressure to please shareholders instead of customers. Historically, Apple has been good about revealing and delivering at the same time. But caught with their pants down during the AI hype, they fell into the trap so many other tech companies do. (Tesla is the undisputed heavyweight champ here)

Now that they’ve been burned by all this, here’s hoping they learn from it and return to form.

[-] Xatolos@reddthat.com 25 points 2 weeks ago* (last edited 2 weeks ago)

Historically, Apple has been good about revealing and delivering at the same time.

I'm not so sure about that. MobileMe, iTunes Ping, Vision Pro, and AirPower (their wireless charging pad) come to mind.

"You're holding it wrong"

[-] baggachipz@sh.itjust.works 21 points 2 weeks ago

All of these things except the AirPad were released at about the same time they were announced. That’s what I was getting at.

[-] Xatolos@reddthat.com 10 points 2 weeks ago

While they did get released when they said, they didn't get released in the state that was stated/indicated though.

[-] HobbitFoot@thelemmy.club 9 points 2 weeks ago

I don't think tech companies got caught with their pants down, they just hit the far end of the S curve regarding growth.

A lot of other "tech" companies in the past saw massive leaps in tech capabilities, then hit a wall once tech got to a certain level. Computing has hit its wall.

[-] DrCake@lemmy.world 9 points 2 weeks ago

Apple has had so many misses recently. The current AI stuff, Vision Pro and maybe the 16e (too early to tell) form stuff that has released. But also this Siri AI, Air Power wireless charging pad, Apple Car project.

The Apple Watch is probably the last hit they had (the M series chips are good but not really new products, but maybe that’s me being overly harsh)

maybe that’s me being overly harsh

That's actually probably fair: the M-chips are impressive, but they're just an evolution that's come out of the A-series stuff for their phones.

Which, of course, Apple bought and did not actually create. (I'll let someone else argue the merits of buy vs do it yourself, especially when you give your aquisition endless R&D funds to make good shit.)

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[-] ileanallama@lemmy.world 56 points 2 weeks ago

they should embrace it and be the anti AI tech giant

[-] 01189998819991197253@infosec.pub 26 points 2 weeks ago

Hell, if they genuinely do that, I might even consider switching sides.

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[-] PattyMcB@lemmy.world 41 points 2 weeks ago

The whole industry is a shit show right now with the "AI race"

I don't want to be a software developer anymore because it's become a permanent deathmarch toward the next buzzword.

[-] werefreeatlast@lemmy.world 9 points 2 weeks ago

Maybe your boss can develop software all by his or her self now lop.

[-] Ulrich@feddit.org 4 points 2 weeks ago

Better yet, ask the AI to do it.

[-] sugar_in_your_tea@sh.itjust.works 4 points 2 weeks ago

We just had a town hall with our CEO and they came right out and said we need to simultaneously add AI and not add AI to our products, because customers are both excited and nervous about it. Our competitors are putting "AI" everywhere in their marketing, while we're just trucking along making a quality product.

Our software works in a very dangerous environment, where mistakes could cost millions in damage and potentially risk human lives. So the end user just sees "AI" as a liability. But the decision makers as to what product to use are removed from conditions on the ground and respond well to marketing BS.

We actually do use AI with some parts of the product (e.g. curve fitting on past data for better predictions), but we need to be very careful about how we advertise that.

It's dumb. Just pick the product based on what fits your operations best, don't pick based on buzzwords...

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[-] MattTheProgrammer@lemmy.world 32 points 2 weeks ago

I don't fucking want AI in my phone, so take it out and be done with it.

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[-] midori_matcha@lemmy.world 27 points 2 weeks ago

Apple Intelligence hasn't been much better than old Siri on unsupported devices.

For a third of the time, she has a hard time recognizing the trigger word the first time (usually "Siri" rather than "Hey Siri"), and not perform my commands when all I want her to do is act as a voice-activated light switch.

What exactly is the trillion dollar company struggling with here?

[-] WolfLink@sh.itjust.works 7 points 2 weeks ago

Honestly I don’t really want a smart context-aware Siri, I just want something I can give simple, straightforward voice commands to, and get predictable, reliable results.

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[-] ABetterTomorrow@lemm.ee 20 points 2 weeks ago

AI isn’t the answer. Plain and simple.

[-] RichardDegenne@lemm.ee 10 points 2 weeks ago
[-] derpgon@programming.dev 17 points 2 weeks ago

LLMs are the question, "no" is the answer.

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[-] JcbAzPx@lemmy.world 17 points 2 weeks ago

Marketing over promising and making it developments problem. A tale as old as time.

[-] roguesignal@lemm.ee 16 points 2 weeks ago

Siri is so useless. All these years and I use her to basically set timers and reminders.

[-] MrSpArkle@lemmy.ca 8 points 2 weeks ago

Sure, here's a station just for you.

[-] mindaika@lemmy.dbzer0.com 4 points 2 weeks ago

I’ve added limes to the grocery list

[-] flop_leash_973@lemmy.world 13 points 2 weeks ago* (last edited 2 weeks ago)

This whole thing is a textbook example of how bad shady marketing today and can really cause you a lot of pain tomorrow. If Apple had not been so quick to let PR write checks their ass was not ready to cash the conversation around Siri would still just be the casual jokes about it sucking, and not more serious public blackeyes.

[-] intensely_human@lemm.ee 11 points 2 weeks ago
  • Take screenshot of screen
  • Send screenshot to Claude 3.7 or any other decent chatbot. Even GPT-3 is light years smarter than current Siri, but I don’t know it if can analyze images
  • Run Claude’s response through a text-to-Siri-speech layer

There, now Siri can see your screen. Why can’t Apple accomplish this? Why are megacorps so inept?

[-] JustAnotherKay@lemmy.world 11 points 2 weeks ago

Spend 5 minutes creating a bash script

Spend 5 billion dollars on an overly complicated summarizer

Why the fuck would I wanna write bash

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[-] Oisteink@feddit.nl 10 points 2 weeks ago

How is this bad news? Dire situation?? They are not where they want to be with this “feature” so they delay it. Sounds like a smart move. Probably second best option to just dropping it

[-] Xatolos@reddthat.com 11 points 2 weeks ago

Biggest issue is they had a huge marketing campaign based on all these things Apple Intelligence could do, with dates saying when it will come and that you needed to buy the newest iPhone for them to happen. Those dates have come and gone and still no signs of it. If the next iPhone comes out and they still haven't released it, they risk a huge lawsuit of mis-advertising. It doesn't matter whether users use the feature or not, it was advertised, and very directly.

Normally, Apple is cautious/careful how they phrase things about their devices so they could back away if something doesn't go right or doesn't do what was suggested/implied. But they can't this time.

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[-] drperil@lemm.ee 10 points 2 weeks ago

Ok… this is what it is I suppose, every business wants to be on the AI train, but, this seems like an opportunity to make the next iPhone, or at least a version of it, without AI as a selling point.

I’d be very happy indeed to have an option that was entirely devoid of, and incompatible with, any form of AI and I know I’m not alone in that. Sell it as prioritizing privacy or respecting consumers desire to opt out, whatever the marketing folks come up with. But that would be my next phone in a heartbeat.

[-] Auli@lemmy.ca 5 points 2 weeks ago

That is not going to happen.

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[-] gnuplusmatt@reddthat.com 10 points 2 weeks ago

does anyone buy a product for AI or Assistant features?

[-] cley_faye@lemmy.world 5 points 2 weeks ago

Some people bought scam pins/portable assistant that is actually a butchered phone thing, so, yeah.

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[-] mindaika@lemmy.dbzer0.com 10 points 2 weeks ago

A) No executives anywhere are taking personal accountability for anything

B) I upgraded from the 12 to the 16 for Apple Intelligence and I have yet to see it offer value. A substantial portion of hey Siri voice requests return with “I’m sorry I didn’t get that” even when using the voice transcription feature gets the words right

[-] Modern_medicine_isnt@lemmy.world 9 points 2 weeks ago

"Taking personal accountablility", but not a paycheck.

[-] thisphuckinguy@lemmy.world 9 points 2 weeks ago

Terrible voice assistant. I preferred Google assistant, but even that is becoming slow.

[-] Raiderkev@lemmy.world 11 points 2 weeks ago

They neutered Google Assistant because it was costing too much money. Now it's ass.

[-] T156@lemmy.world 9 points 2 weeks ago

They're likely also winding down development in favour of their new LLM, which certainly isn't going to help matters.

[-] Diplomjodler3@lemmy.world 8 points 2 weeks ago

Anyone who isn't completely high from huffing AI brainfarts saw this coming.

[-] ToadOfHypnosis@lemm.ee 7 points 2 weeks ago

AI is overrated in almost every implementation that isn’t scientific research. The buzzword stock hype machine fake growth cycles are going to kill the tech industry.

[-] sunzu2@thebrainbin.org 6 points 2 weeks ago

these features to malfunction up to a third of the time

That's "ai" for you lol

[-] auraithx@lemmy.dbzer0.com 5 points 2 weeks ago

Dropping rapidly, and using reasoning models can solve most of it today.

https://github.com/lechmazur/confabulations/

[-] Cocopanda@futurology.today 6 points 2 weeks ago

I can careless for Ai Siri. There’s no real need. I barely use Siri anyways.

[-] NotJohnSmith@feddit.uk 17 points 2 weeks ago

I think the phrase is "I couldn't care less".

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[-] surph_ninja@lemmy.world 4 points 2 weeks ago

‘It’s still in development’ doesn’t strike me as “dire.”

[-] Estebiu@lemmy.dbzer0.com 11 points 2 weeks ago

Dire as in, it was supposed to ship 6 months ago as the highlight of the iPhone 16 series.

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[-] ofcourse@lemmy.ml 4 points 2 weeks ago* (last edited 2 weeks ago)

Apple fucked up no doubt. Given how hard they pushed AI as a key feature of IPhone 16 I wouldn’t be surprised if they get a class action lawsuit for this.

But it’s also interesting to read a few things from the article that makes me hopeful for when Apple finally releases the features:

  1. Let’s be honest, AI by Google, MS is shit right now. They are claiming the same promises which most of the time don’t work, but Apple chose to delay release until they could get better consistency.
  2. The executives are taking personal responsibility? I hope that’s the case and no developers are thrown under the bus for this. I’ve rarely seen an article mention personal executive responsibility from a tech firm for delays and qa issues.
  3. I hope marketing gets reigned in so they won’t push other unready features the next few years.
  4. I hope Apple releases some open source AI tooling to re-gain good will. Would love to see some more competition in the AI space.
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this post was submitted on 16 Mar 2025
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