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  • Apple's progress with Siri and artificial intelligence has been slow, and features promised in June remain delayed.
  • At a Siri team meeting, senior director Robby Walker acknowledged the frustration within the team, describing the delays as "ugly."
  • Features like Siri understanding personal context and taking action based on a user’s screen are still not ready and may not make it into iOS 19.
  • Challenges include quality issues that caused these features to malfunction up to a third of the time and conflicts with Apple's marketing division over showcasing incomplete features.
  • Apple has withdrawn related advertisements and added disclaimers on its website, citing extended development times.
  • Senior executives, including Craig Federighi and John Giannandrea, are reportedly taking personal accountability for the delays.
  • Walker emphasized that the team’s work is impressive and that the delayed features will be released once they meet Apple’s standards.
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[-] baggachipz@sh.itjust.works 77 points 2 months ago

This is what happens when you get pressure to please shareholders instead of customers. Historically, Apple has been good about revealing and delivering at the same time. But caught with their pants down during the AI hype, they fell into the trap so many other tech companies do. (Tesla is the undisputed heavyweight champ here)

Now that they’ve been burned by all this, here’s hoping they learn from it and return to form.

[-] Xatolos@reddthat.com 25 points 2 months ago* (last edited 2 months ago)

Historically, Apple has been good about revealing and delivering at the same time.

I'm not so sure about that. MobileMe, iTunes Ping, Vision Pro, and AirPower (their wireless charging pad) come to mind.

"You're holding it wrong"

[-] baggachipz@sh.itjust.works 21 points 2 months ago

All of these things except the AirPad were released at about the same time they were announced. That’s what I was getting at.

[-] Xatolos@reddthat.com 10 points 2 months ago

While they did get released when they said, they didn't get released in the state that was stated/indicated though.

[-] DrCake@lemmy.world 9 points 2 months ago

Apple has had so many misses recently. The current AI stuff, Vision Pro and maybe the 16e (too early to tell) form stuff that has released. But also this Siri AI, Air Power wireless charging pad, Apple Car project.

The Apple Watch is probably the last hit they had (the M series chips are good but not really new products, but maybe that’s me being overly harsh)

maybe that’s me being overly harsh

That's actually probably fair: the M-chips are impressive, but they're just an evolution that's come out of the A-series stuff for their phones.

Which, of course, Apple bought and did not actually create. (I'll let someone else argue the merits of buy vs do it yourself, especially when you give your aquisition endless R&D funds to make good shit.)

[-] HobbitFoot@thelemmy.club 9 points 2 months ago

I don't think tech companies got caught with their pants down, they just hit the far end of the S curve regarding growth.

A lot of other "tech" companies in the past saw massive leaps in tech capabilities, then hit a wall once tech got to a certain level. Computing has hit its wall.

[-] IAmLamp@fedia.io 4 points 2 months ago

Well, first they’ll need to dig up and reanimate the corpse of Jobs. It’s amazing to see how they repeat the same failure track when he’s not pushing them to innovate. Even when he was (back) in the top dog seat, they still fell behind the competition and took forever to come up with features that other companies had been doing for years.

[-] baggachipz@sh.itjust.works 15 points 2 months ago

That’s always been their MO though. Take a recent innovation, and implement it better. That always means it’s later than tech from other places, but they get it “right”. Yes, I know that’s subjective.

In the case of AI, they scrambled to announce the feature with barely any work done on it. Had they kept mum about Apple Intelligence features for a year or so and then revealed, that would be the Apple way.

[-] nickwitha_k@lemmy.sdf.org 7 points 2 months ago* (last edited 2 months ago)

It probably doesn't help that the tech in question, LLMs, are kinda shit, to put it plainly. You make the shiniest, most polished turd and it's still just a turd. They are interesting and can be neat to play with but, they lack practical applications where cost to run them actually makes sense and benefits humanity. The iPod shuffle was more impactful, when measuring positive impact on people's lives.

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[-] ileanallama@lemmy.world 56 points 2 months ago

they should embrace it and be the anti AI tech giant

[-] 01189998819991197253@infosec.pub 26 points 2 months ago

Hell, if they genuinely do that, I might even consider switching sides.

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[-] PattyMcB@lemmy.world 41 points 2 months ago

The whole industry is a shit show right now with the "AI race"

I don't want to be a software developer anymore because it's become a permanent deathmarch toward the next buzzword.

[-] werefreeatlast@lemmy.world 9 points 2 months ago

Maybe your boss can develop software all by his or her self now lop.

[-] Ulrich@feddit.org 4 points 2 months ago

Better yet, ask the AI to do it.

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[-] MattTheProgrammer@lemmy.world 32 points 2 months ago

I don't fucking want AI in my phone, so take it out and be done with it.

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[-] midori_matcha@lemmy.world 27 points 2 months ago

Apple Intelligence hasn't been much better than old Siri on unsupported devices.

For a third of the time, she has a hard time recognizing the trigger word the first time (usually "Siri" rather than "Hey Siri"), and not perform my commands when all I want her to do is act as a voice-activated light switch.

What exactly is the trillion dollar company struggling with here?

[-] WolfLink@sh.itjust.works 7 points 2 months ago

Honestly I don’t really want a smart context-aware Siri, I just want something I can give simple, straightforward voice commands to, and get predictable, reliable results.

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[-] ABetterTomorrow@lemm.ee 20 points 2 months ago

AI isn’t the answer. Plain and simple.

[-] RichardDegenne@lemm.ee 10 points 2 months ago
[-] derpgon@programming.dev 17 points 2 months ago

LLMs are the question, "no" is the answer.

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[-] JcbAzPx@lemmy.world 17 points 2 months ago

Marketing over promising and making it developments problem. A tale as old as time.

[-] roguesignal@lemm.ee 16 points 2 months ago

Siri is so useless. All these years and I use her to basically set timers and reminders.

[-] MrSpArkle@lemmy.ca 8 points 2 months ago

Sure, here's a station just for you.

[-] mindaika@lemmy.dbzer0.com 4 points 2 months ago

I’ve added limes to the grocery list

[-] flop_leash_973@lemmy.world 13 points 2 months ago* (last edited 2 months ago)

This whole thing is a textbook example of how bad shady marketing today and can really cause you a lot of pain tomorrow. If Apple had not been so quick to let PR write checks their ass was not ready to cash the conversation around Siri would still just be the casual jokes about it sucking, and not more serious public blackeyes.

[-] intensely_human@lemm.ee 11 points 2 months ago
  • Take screenshot of screen
  • Send screenshot to Claude 3.7 or any other decent chatbot. Even GPT-3 is light years smarter than current Siri, but I don’t know it if can analyze images
  • Run Claude’s response through a text-to-Siri-speech layer

There, now Siri can see your screen. Why can’t Apple accomplish this? Why are megacorps so inept?

[-] JustAnotherKay@lemmy.world 11 points 2 months ago

Spend 5 minutes creating a bash script

Spend 5 billion dollars on an overly complicated summarizer

Why the fuck would I wanna write bash

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[-] MrSpArkle@lemmy.ca 4 points 2 months ago

This is the most defensible point. Designing APIs to determine what content on your screen is ok to send to a third party (Apple offers ChatGPT integration) is a decent amount of work.

[-] mindaika@lemmy.dbzer0.com 10 points 2 months ago

A) No executives anywhere are taking personal accountability for anything

B) I upgraded from the 12 to the 16 for Apple Intelligence and I have yet to see it offer value. A substantial portion of hey Siri voice requests return with “I’m sorry I didn’t get that” even when using the voice transcription feature gets the words right

[-] Oisteink@feddit.nl 10 points 2 months ago

How is this bad news? Dire situation?? They are not where they want to be with this “feature” so they delay it. Sounds like a smart move. Probably second best option to just dropping it

[-] Xatolos@reddthat.com 11 points 2 months ago

Biggest issue is they had a huge marketing campaign based on all these things Apple Intelligence could do, with dates saying when it will come and that you needed to buy the newest iPhone for them to happen. Those dates have come and gone and still no signs of it. If the next iPhone comes out and they still haven't released it, they risk a huge lawsuit of mis-advertising. It doesn't matter whether users use the feature or not, it was advertised, and very directly.

Normally, Apple is cautious/careful how they phrase things about their devices so they could back away if something doesn't go right or doesn't do what was suggested/implied. But they can't this time.

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[-] gnuplusmatt@reddthat.com 10 points 2 months ago

does anyone buy a product for AI or Assistant features?

[-] cley_faye@lemmy.world 5 points 2 months ago

Some people bought scam pins/portable assistant that is actually a butchered phone thing, so, yeah.

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[-] drperil@lemm.ee 10 points 2 months ago

Ok… this is what it is I suppose, every business wants to be on the AI train, but, this seems like an opportunity to make the next iPhone, or at least a version of it, without AI as a selling point.

I’d be very happy indeed to have an option that was entirely devoid of, and incompatible with, any form of AI and I know I’m not alone in that. Sell it as prioritizing privacy or respecting consumers desire to opt out, whatever the marketing folks come up with. But that would be my next phone in a heartbeat.

[-] Auli@lemmy.ca 5 points 2 months ago

That is not going to happen.

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[-] thisphuckinguy@lemmy.world 9 points 2 months ago

Terrible voice assistant. I preferred Google assistant, but even that is becoming slow.

[-] Raiderkev@lemmy.world 11 points 2 months ago

They neutered Google Assistant because it was costing too much money. Now it's ass.

[-] T156@lemmy.world 9 points 2 months ago

They're likely also winding down development in favour of their new LLM, which certainly isn't going to help matters.

[-] Modern_medicine_isnt@lemmy.world 9 points 2 months ago

"Taking personal accountablility", but not a paycheck.

[-] Diplomjodler3@lemmy.world 8 points 2 months ago

Anyone who isn't completely high from huffing AI brainfarts saw this coming.

[-] ToadOfHypnosis@lemm.ee 7 points 2 months ago

AI is overrated in almost every implementation that isn’t scientific research. The buzzword stock hype machine fake growth cycles are going to kill the tech industry.

[-] sunzu2@thebrainbin.org 6 points 2 months ago

these features to malfunction up to a third of the time

That's "ai" for you lol

[-] auraithx@lemmy.dbzer0.com 5 points 2 months ago

Dropping rapidly, and using reasoning models can solve most of it today.

https://github.com/lechmazur/confabulations/

[-] Cocopanda@futurology.today 6 points 2 months ago

I can careless for Ai Siri. There’s no real need. I barely use Siri anyways.

[-] NotJohnSmith@feddit.uk 17 points 2 months ago

I think the phrase is "I couldn't care less".

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[-] ofcourse@lemmy.ml 4 points 2 months ago* (last edited 2 months ago)

Apple fucked up no doubt. Given how hard they pushed AI as a key feature of IPhone 16 I wouldn’t be surprised if they get a class action lawsuit for this.

But it’s also interesting to read a few things from the article that makes me hopeful for when Apple finally releases the features:

  1. Let’s be honest, AI by Google, MS is shit right now. They are claiming the same promises which most of the time don’t work, but Apple chose to delay release until they could get better consistency.
  2. The executives are taking personal responsibility? I hope that’s the case and no developers are thrown under the bus for this. I’ve rarely seen an article mention personal executive responsibility from a tech firm for delays and qa issues.
  3. I hope marketing gets reigned in so they won’t push other unready features the next few years.
  4. I hope Apple releases some open source AI tooling to re-gain good will. Would love to see some more competition in the AI space.
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this post was submitted on 16 Mar 2025
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