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Did you contact TUXEDO Support Centre?
Haven't had the time yet, but it's on my to-do list. Just not sure if they will support this as I'm running it on my own hardware, not their laptop.
Give it a try. Perhaps they may give you at least a hint.
What kernel version? I had similar issues on similar hardware. These have gone away in more recent kernels though.
6.11.0-109019-tuxedo.
Not the latest, right? I guess I'll wait for an update.
No, but I don't believe I saw the issue until the 6.13.x kernels either
Not really related to the issue. If I understand currently, your device isn't bricked, but freezes. A bricked device doesn't boot anymore, a frozen device is unresponsive. Or am I misunderstanding this?
Came here to say the same thing. Using the term "bricking" in the title had me very confused. It would be catastrophic if this was actually bricking computers.
Yep, not bricked. Just frozen.
There are two forms of bricked:
- hard bricked. This is when a software change (eg, installing a custom firmware) caused the system to fail to boot, and there is no possible way to ever get it to run again.
- soft bricked. Where a software change caused the failure to boot but there is a way (eg, reflashing using UART) to recover back to an older version that does boot.
Both are terms from the Phone modding community (ie, a phone has become as useful as a brick after this update) it's quite hard to actually brick a modern PC.
Yeah, had a brain fart. It's a freeze.
you could edit your post title
Oh, yeah, that's true! Didn't know that's a thing here, good to know!
What's your hardware? And did you regenerate grub's config after editing the file you mentioned?
Sorry, forgot to mention hardware! Added in an edit now!
I have a Ryzen 7 7800X3D and no dedicated GPU (yet).
I ran sudo update-grub after making the changes. That and rebooting a bunch of times since.
Did you try any other distro or Windows on this system to narrow down the issue to Tuxedo OS itself? It could be an issue with your motherboard.
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It might be due to https://github.com/systemd/systemd/issues/33083.
Try disabling user session freezing when sleeping:
sudo systemctl edit systemd-suspend.service
Add the following to the file:
[Service]
Environment="SYSTEMD_SLEEP_FREEZE_USER_SESSIONS=false"
Reload systemd:
sudo systemctl daemon-reload
After that, try sleeping and waking again.
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I would try:
- see if you can get logs of the resume process
- suspend from a text VT and see if that changes the behaviour
- boot into single user mode and try suspend from there
- boot an older LTS or a newer test kernel and see if it has the same problem
Sorry, mate, I'm a Linux noob.
I have no clue where to find the logs for this.
No idea what a VT is.
Don't know how to boot into single user mode....
Fair enough, most of that isn't something a user should have to worry about.
VT is just Virtual Terminals. You always have one of them active, and in most distros you can switch to others by Ctrl-Alt-F1 through F12. In some distos it's just Alt-F1.
So if you press Ctrl-Alt-F2 you should be brought to a text login. For crazy historical reasons you may have to either press Ctrl-Alt-F1 or Ctrl-Alt-F7 to get back to your usual graphical session.
Arch docs for example: https://wiki.archlinux.org/title/Linux_console
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I'm pretty sure tuxedo support should be able to cover this for you. Its one of the bonuses of buying a Linux laptop.
I'm running it on a desktop PC, so not sure if they'd cover it. But I might poke them about it, good idea.
First, update your computer's BIOS/firmware. If that doesn't fix it, then try Arch, or Fedora beta. If the problem exists there too, then it's a kernel issue in general, and it might get fixed in the future. OR, if the computer BIOS is buggy, Linus has been clear that they won't do workarounds for buggy firmwares. In which case, you'd need a new computer that's actually compatible with Linux.
Most of the computers out there have buggy firmwares that go around for Windows, but Linus has been adamant that he wouldn't do workarounds because they bloat the kernel.
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Having the same issue on Intel + AMD GPU.
Arch Linux with newest KDE.
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That exact issue is why I stopped using KDE. I never did figure it out.
Specs for computer havibg the issue ans how long ago did this happen? Seems like a bug that neexs to be reported and more data for devs the better.
Tried it November of 2024, ended up switching to Mint with Cinnamon, zero issues since.
Dell XPS 8930
i7 9700 (no K)
32GB ram
NVidia RTX 2060
240gb ssd
2tb hdd
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this post was submitted on 29 Mar 2025
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