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So irritating, you find exactly the thread about your issue,
You ask for the answer, but they close it instead !!
So everyone else is going to end up here, with no voice, no way to even say "hey you jannie why you'd close are thread, do you have a learning disability" ?
How often do you end up mute in those top threads.
And they wonder why public forums are dying !
I think it's a habit, of forum dwellers, sitting in the chronological view, pressing that F5 button for some dopamine, for something new, then an old thread shows up and they get very uppity, they report, the mods are annoyed, they don't care, they close the thread it increases their action quota key performance indicator, none of the people involved even know what google had to do with it, they think all other forum users are like them, refreshing that post chronological order, not there to find answers but waiting for novel entertaining question, not "old settled stuff from 8 years ago". And that's how decades spanning conversations get ended without a second thought and that's why forums are dying because those are the people running it.
That's the only thing that I've ever been able to think of, that mods don't like it so they end it - that they have some sort of "engagement" metric for new threads so why have an old one that is active when we could start a new one. At the very least a mod could say "Start a new thread, I'll update this one with a link to the new one for people who stumble on this later.