1035
More than you bargained for
(lemmy.world)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 26 Jul 2025
1035 points (99.4% liked)
People Twitter
7801 readers
265 users here now
People tweeting stuff. We allow tweets from anyone.
RULES:
- Mark NSFW content.
- No doxxing people.
- Must be a pic of the tweet or similar. No direct links to the tweet.
- No bullying or international politcs
- Be excellent to each other.
- Provide an archived link to the tweet (or similar) being shown if it's a major figure or a politician.
founded 2 years ago
MODERATORS
last time I started listing what I had already tried, the support agent cut me off to reiterate that I needed to restart the device
yeah, I know. you told me to, I clearly responded "okay, I'll do that now", and then I started giving you the relevant information of what I've already tried. no need to be rude, just giving you info while we wait for the thing we both know will fail
Yeah, it depends on the agent. Sometimes I get stuck too, but if I ramble off enough relevant info, they usually put me through.
For example, I had an internet issue, and it was obviously on their end because pings to my router and their gateway were both solid, while pings to a reliable server kept dropping packets. Rebooting my router obviously wouldn't help because everything up to their gateway was fine.