Ask anyone in BC what their private health insurance looks like these days. Lots of companies out there, and none of them are offering plans anywhere close to what they used to. The difference is, ICBC has the largest cash reserve for payouts...while private insurance companies only have a fraction. That's why premiums go up and services go down. None of them alone, are able to make enough money to sustain the level of service we expect. Put them all together, and they should. But only if you also remove the profit margins from the equation.

You want to fix ICBC...then we need to regulate it better. The more it behaves like a private insurance company, the worse the service gets. Treat it like a non-profit public service, and watch it come back to where it should be.