83
Air Canada's AI chatbot costs them in court case
(arstechnica.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 17 Feb 2024
83 points (100.0% liked)
news
23644 readers
636 users here now
Welcome to c/news! Please read the Hexbear Code of Conduct and remember... we're all comrades here.
Rules:
-- PLEASE KEEP POST TITLES INFORMATIVE --
-- Overly editorialized titles, particularly if they link to opinion pieces, may get your post removed. --
-- All posts must include a link to their source. Screenshots are fine IF you include the link in the post body. --
-- If you are citing a twitter post as news please include not just the twitter.com in your links but also nitter.net (or another Nitter instance). There is also a Firefox extension that can redirect Twitter links to a Nitter instance: https://addons.mozilla.org/en-US/firefox/addon/libredirect/ or archive them as you would any other reactionary source using e.g. https://archive.today . Twitter screenshots still need to be sourced or they will be removed --
-- Mass tagging comm moderators across multiple posts like a broken markov chain bot will result in a comm ban--
-- Repeated consecutive posting of reactionary sources, fake news, misleading / outdated news, false alarms over ghoul deaths, and/or shitposts will result in a comm ban.--
-- Neglecting to use content warnings or NSFW when dealing with disturbing content will be removed until in compliance. Users who are consecutively reported due to failing to use content warnings or NSFW tags when commenting on or posting disturbing content will result in the user being banned. --
-- Using April 1st as an excuse to post fake headlines, like the resurrection of Kissinger while he is still fortunately dead, will result in the poster being thrown in the gamer gulag and be sentenced to play and beat trashy mobile games like 'Raid: Shadow Legends' in order to be rehabilitated back into general society. --
founded 4 years ago
MODERATORS
air canada is a bunch of fucking thieves... my partner's parents had a flight cancelled and then rebooked, and then cancelled, and then rebooked again 2 days later... Air Canada tried to send them $300 as compensation when the laws clearly state if its over 9 hours delayed then they owe $1000. When her parents refuted the $300 compensation they said it was too late, they already sent the $300. Now they have to go petition some air board something or other. On top of that when they rebooked the flight finally, they didn't add the extra bag from the original ticket and wouldn't let her dad board the plane, so my partner called the airline and gave them her credit card to add the goddamned bag again. Then when all was said and done they had charged both of them for the same bag. When my partner called them to dispute this, they said they only see 1 charge for the bag and tough luck.
Fucking scam artists.
IIRC they were rated the worst airline in all of North America a few years back, and totally well deserved.
What privatisation of state industries/services does to a mf.