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Mildly Infuriating
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Laptops have large screens and windows software isn't designed to be data efficient. Unlimited data doesn't mean at full speed infinitely. They sell way more than they can support otherwise it would be impossible to support more than a few users at one time on a cell tower.
"They sell more than they can support"
At that point is where mine and your opinion diverge. In what sustainable business does one sell more of anything than they can maintain responsibility over?
Of course, there are many examples, but why?
Greed is why. Don't sell something you cannot sustain, or you have misled your customer.
I hope the user finds a way around this and burns all of the data they rightfully purchased. Plan says unlimited. Rename the plan if its a lie.
Finally, and not directed at the user to which I am replying, what concerns me the most is that this quote I took from your post would be glossed over by most because it is what we've come to expect from fucky corps. We don't have to take it, change your expectations, question the system.
Problem is that shared infrastructure shouldn't be operated for profit. But American conservatives seem to think that's the way to go. If infrastructure is shared, then there's every incentive for a business to sell even if the infrastructure can't handle it.
That being said, it's a required thing. This is why we have society in the first place. If every customer had to have their own cell infrastructure, it would be a mess and a waste. I mean you are sold unlimited bandwidth at let's say 1Gbps on 5G. There are about 1 cell tower node for every 1000 people in the US across the country. If we build enough infrastructure for everyone to use it at full speed each tower node would then need to be able to handle 1,000Gbps. That's just not possible with current technology. So should we build one tower node per person plus all of the cabling and routers to handle that much traffic? Does everyone really need to be able to download a gigabit of data every second of every day? What would you do with that data?
What internet infrastructure is designed for is peaks of up to that speed for short bursts. Not sustained speeds. And then sharing that infrastructure. Just like if everyone were to turn on their water at the same time, no one would get more than a drip, but does that ever actually happen in real usage?
The difference is that water infrastructure is owned collectively, so it is more equitably developed to make it available to all as equally as possible, rather than just to those who pay more for it.
What they're talking about is the mobile provider overselling service. Because they know that for the vast majority of the time, everyone isn't going to be demanding huge amounts of bandwidth all at the same time. Cable/GPON fiber ISPs do the same thing.
Doesn't change anything. If I go to a sandwich shop that advertises sandwiches with meat, but I go during the lunch rush, they don't get to sell me two slices of plain bread just because it's busy. Even if their advertising includes in microscopic text the words "up to".
And the legality of these practices is irrelevant. We're making the argument that it's morally wrong and therefore should not be tolerated.
Good addition, I guess I am making a moral argument. I was coming at it from an ethics POV but yeah. Also good sandwich analogy.