How to work with someone that regularly arrives as the wrong answer? (lemmy.world)

submitted 6 months ago by Brkdncr@lemmy.world to c/asklemmy@lemmy.world

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I work with a person that went presented with a problem, works through it and arrives at the wrong solution. When I have them show me the steps they took, it seems like they interpret things incorrectly. This isn't a language barrier, and it's not like they aren't reading what someone wrote.

For example, they are working on a product, and needed to wait until the intended recipients of the product were notified by an email that they were going to get it. the person that sent the email to the recipients then forwarded that notification email to this person and said "go ahead and send this to them."

Most people would understand that they are being asked to send the product out. It's a regular process for them.

So he resent the email. He also sent the product, but I'm having a hard time understanding why he thought he was supposed to re-send the email.

I've tried breaking tasks down into smaller steps, writing out the tasks, post-mortem discussion when something doesn't go as planned. What other training or management tasks can I take? Or have I arrived at the "herding kittens" meme?

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[-] TrickDacy@lemmy.world 10 points 6 months ago* (last edited 6 months ago)

I wish I knew. I have a coworker who flat out doesn't understand anything about his job and causes others to do all his work for him. He has been employed with us for a year and has barely improved. I personally would never give him a task because I know he'd fuck it up royally, causing a day task to be become a 5 day task while wasting hours of other people's time.

I have tried talking to managers about him and they won't listen. I cannot understand how he's not been fired. The motherfucker clearly is not working 90% of the time. His slack status shows him offline almost always, he doesn't respond to emails or GitHub notifications. He opens about 1 pull request per two weeks, and most of them have 50 or more comments from other developers pointing out the same mistakes he always makes. I think every single task he's successfully completed has been via pair programming, and when I've been involved it's been painful how little he gets. Baffling shit.

[-] dyathinkhesaurus@lemmy.world 4 points 6 months ago

I think I work with this guy.

[-] TrickDacy@lemmy.world 2 points 6 months ago

Are you saying you're clueless or you work with the clueless guy?

[-] dyathinkhesaurus@lemmy.world 2 points 6 months ago

Definitely the latter! 😁

[-] TrickDacy@lemmy.world 2 points 6 months ago

Haha gotcha. I feel for you. It is so painful... I don't get how no one above him sees it.

this post was submitted on 15 May 2024

68 points (87.8% liked)

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