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[-] technomage@lemmy.ca 12 points 2 weeks ago

I worked in a Walmart on the overnight shift (cleaning, separate company) when they rolled them out 3+ years ago here in Canada. They've honestly become the norm in grocery stores and other large stores here. If some company was going to be sleazy about them, it probably would've happened already (Loblaws, I'm looking at you).

I straight up asked why they were being installed, and it's two-fold. One, they can save money cause now they don't have to pay staff to go around and change the little paper tags, which takes an absurd amount of manpower and is easy to fuck up. And two, they can all be changed over to a barcode/QR code during inventory, which speeds up the whole process. I'll be the last person to defend corpos, especially Walmart, but I don't think this one was done with the intentions of directly fucking over the customer.

[-] Pyr_Pressure@lemmy.ca 6 points 2 weeks ago

I've worked retail and one of the things that baffled me was just how wasteful price tags were.

They change SO OFTEN and it's so much paper and plastic just tossed it the trash every time. Never even thought about it until I worked at a store and had to change them.

[-] technomage@lemmy.ca 3 points 2 weeks ago

God, right?! I could fill a bag full of the things nearly every day when I was cleaning before they switched over! I literally had a little bin I'd save them up in to take home to use as kindling for the fire pit cause they'd already been replaced. Though, I think the lack of waste is more a pleasant side effect than a reason why these companies did it. Either way, it's still a positive!

[-] Kolanaki@pawb.social 4 points 2 weeks ago

I feel like it's one of those things that someone came up with the benign idea first, and then later some jackass was like "Hey, we could use these to change the prices every time a customer looks at it."

[-] NotMyOldRedditName@lemmy.world 1 points 2 weeks ago

The road to hell is paved with good intentions

[-] normalentrance@lemmy.zip 1 points 2 weeks ago

I once worked retail and it was a pain to run around printing labels for hours. Granted, I got paid by the hour, so there were much worse things to do.

I also don't believe this is a nefarious plot, but it does enable dynamic pricing. Stores are creepy these days, they have sensors and network hardware that can track you in the store. They also can do facial recognition.

So they know who you are, where you are / where you went, what you ultimately buy (just enter your rewards number!). So they could literally see someone coming and raise prices on certain items as they enter the store.

Not to say that is a strategy companies are actively employing, but all the pieces are there.

Reference to help you sleep at night: https://documentation.meraki.com/Wireless/Operate_and_Maintain/User_Guides/Monitoring_and_Reporting/Location_Analytics

[-] technomage@lemmy.ca 0 points 2 weeks ago

I definitely get what you're saying, and in any other context, I'd definitely agree. I just can't quite see it working without some sort of identifying thing, like a loyalty card or some intense customer tracking (and we all know how that went with the Amazon Go stores). Mainly because there's not a good way to identify a specific item taken from a shelf full of the item, given UPCs are the same for all units of a product so it'd have to be done by cards or tracking.

I could be wrong, but given the current state of tech, I don't really see it working in a large, busy store like a Walmart or Canadian Tire. At least, not to reliably target individuals. I could see it being used to change prices for everyone, based on time, date, temperatures, and stuff like that, but yeah...

Also, apologies if this doesn't make full sense. I'm radically under caffeinated right now 😅

[-] normalentrance@lemmy.zip 0 points 2 weeks ago* (last edited 2 weeks ago)

Smartphones with WiFi can now be used as an indicator of customer presence thanks to a WiFi mechanism that is common across all such devices: probe requests. These 802.11 management frames are transmitted at regular intervals from WiFi devices. The frames contain information that can be used to identify presence, time spent, and repeat visits within range of a WiFi access point. These devices can be detected by WiFi access points irrespective of its WiFi association state meaning that even if a user does not connect his or her device to the wireless network, the device's presence can still be detected while the device is within range of the network and the device's WiFi antenna is turned on.

I'm just a developer, so admittedly I'm unsure if the frames they refer to have any uniquely identifying information. Hopefully not. At the very least they get a heat map of where phones are in the store.

If you connect to the wifi they will get your MAC address for sure, but that's usually randomized every time you connect.

Hypothetically if you hop on their wifi they can track your device for the duration of that connection all the way to the register. Then you use your credit card or rewards programs and they can put it together. (When I swipe my card at microcenter they always say "do you still live on.." since I've purchased online from them.)

Locally at one of our sports stadiums you swipe your card walk in to a snack area, grab what you want, and walk out with it. They use cameras and other sensor to make that possible. If they can figure it out Walmart certainly can.

This is all tinfoil hat stuff based on pieces of information I have, but it sure is interesting to think about.

[-] technomage@lemmy.ca 1 points 1 week ago

Yeah, there's definitely ways of tracking people even today. I just don't really see it working at scale without the customer actively doing something to "opt in" to that kind of tracking system, like loyalty cards, connecting to the wifi, etc. Mind you, I'm just some nerd, so I could be wrong/missing something, but yeah lol

[-] daychilde@lemmy.world 5 points 2 weeks ago

Technically, a price can change at 9 a.m., change again at 2 p.m., and change again before the dinner rush.

Technically in one sense, maybe. Technically in a practical sense, no. Because the price on the shelf is the agreed price to pay, and if it changes after you put it into your cart, that's gonna break laws.

People are making hay over something that will not happen.

but let's say it does. People will absolutely lose their SHIT. And while companies are stupid, they are not THAT stupid. And even let's say they ARE that stupid: This is the type of the legislatures would love to pass laws about becauase it's easy to do and extremely popular. Like cops running stings. It's easy and shows they're doing something.

So I am absolutely zero worried about this and all this hype is stupid.

Will they changes prices nightly? Sure. Will they change prices multiple times during the day or for individual shoppers? Nope.

And if they were going to pull this shit, they'd already be pulling it online where they can already do that. And yet, not a single fuckin peep about that from any of these people hyping up this thing.

[-] 3abas@lemmy.world 3 points 2 weeks ago

You're at Walmart doing grocery shopping, and you fill your cart with all kinds of foods. Are you going to realize the tomatoes are ringing up at $2.51/lbs when the label was $2.40 in?

I don't think it would be illegal, the price tag is not a contract and it's often mislabeled today. The question is, can you get people to accept that the price will go up or down before you checkout, and will they just pay when it goes up or create a new stock return inventory?

If the chicken you've been walking around the store with went up and you decided you didn't want it anymore, that's straight to the trash. What products will they target with this?

I think it's more likely to go down during the day to compete with other stores than to go up on you, but who knows what these greedy fucks are going to do.

[-] HeyThisIsntTheYMCA@lemmy.world 0 points 2 weeks ago* (last edited 2 weeks ago)

i remember numbers, so yes?

last time i paid gas was a week ago, 5.359 at sams club if you doubt (i just pulled that out of my ass but it's correct, i checked my phone).

[-] 3abas@lemmy.world 2 points 2 weeks ago

That's cool. I don't think you're an average consumer.

[-] HeyThisIsntTheYMCA@lemmy.world 1 points 2 weeks ago

nah. i worked with numbers for 25 years. i'm well below average. can't even do arithmetic anymore unless it's all variables.

[-] minorkeys@lemmy.world 1 points 2 weeks ago

You have too much faith in your idea of what can and can't happen.

[-] AA5B@lemmy.world 5 points 2 weeks ago* (last edited 2 weeks ago)

I wish I could boycott them, but haven’t gone there in years

But seriously, they’re not talking about price segmentation, just a more efficient way to update their prices

[-] Entertainmeonly@lemmy.blahaj.zone 4 points 2 weeks ago

"...not talking about price segmentation..."

Yet.

[-] toiletobserver@lemmy.world 1 points 2 weeks ago

There are rules about having to honor advertised prices. The savvy and poor will notice.

[-] grue@lemmy.world 1 points 2 weeks ago
  1. Hack e-ink price tag
  2. Take photo "proving" low price
  3. Get minimum wage checkout supervisor to honor displayed price
  4. Profit
[-] halcyoncmdr@piefed.social -1 points 2 weeks ago

There are rules about having to honor advertised prices.

Yes there are. And normally you'd go look at the price tag to prove the different advertised price vs register price. What do you do now that they can change that price instantly?

[-] Smokeless7048@lemmy.world 4 points 2 weeks ago

They have these at the local Canadian tire, they take 2-3 minutes to change the displayed price, flickering a dozen times as they do. Real slow epaper screens

[-] technomage@lemmy.ca 3 points 2 weeks ago

This ^ All the grocery stores in my area have them and it has yet to be an issue.

Also, not sure if you know this, but apparently if you have the Crappy Tire app, you can get the tags to flash/blink if you're looking for a product. Not sure how exactly it works on the customer's end, but my mum was telling me about it lol

[-] henfredemars@infosec.pub 5 points 2 weeks ago

Are the cameras going to detect when I have a fever and then triple the cost of Tylenol?

[-] Test_Tickles@lemmy.world 7 points 2 weeks ago

Actually, they'll start with surprise specials and flash deals, like KMart used to do with their blue light specials. They will use it to discount over-stock as it gets near the sell-by date.
And then, once they've got you used to the prices changing at random times, maybe even getting people to come back in shop in the store more often but offering really great deals (like black Friday started out) . Then they will begin to have "peak pricing", where you pay more on busy days and times.

[-] GreenCrunch@piefed.blahaj.zone 2 points 2 weeks ago
[-] henfredemars@infosec.pub 3 points 2 weeks ago

Shit, I’m fucked.

[-] FelixCress@lemmy.world 2 points 2 weeks ago

And let me guess - they still don't display the price including tax?

[-] daychilde@lemmy.world 1 points 2 weeks ago

You will never get anyone to display a higher price voluntarily, it'll take legislation.

[-] minorkeys@lemmy.world 1 points 2 weeks ago

The better to steal from you, my dear.

[-] Maeve@kbin.earth 1 points 2 weeks ago

That these stores find the sizeable investment of figuring out ways to mess over customers rather than just hiring a proper workforce at any wage, let alone a living wage, tells you how much more profitable it is to mess over customers.

Walmart: The High Cost of Low Price

[-] homes@piefed.world 1 points 2 weeks ago

I will continue to never shop there

[-] melsaskca@lemmy.ca 1 points 2 weeks ago

I get how this can save money in labour but there should be laws or regulations that prices cannot change during store open business hours. If not, greed wins yet again.

[-] Sam_Bass@lemmy.world 1 points 2 weeks ago

Was in one today and they haven't made it here yet

[-] Jaegeras@piefed.social 0 points 2 weeks ago

And they're already dogshit in practice. Some of them are broken, we can't tell where to put things because the stupid digital interface glitches. People misplace them. They aren't properly installed or they're a pain to install. They don't even blink when you try to find something.

Oh yeah, what a wonderful investment...

[-] kyub@discuss.tchncs.de 1 points 2 weeks ago

Sure. But still better than what the likely endgame of digital price adjustments might be. It can never be good for the customer when the store has an easier time dynamically adjusting prices.

[-] its_kim_love@lemmy.blahaj.zone 0 points 2 weeks ago

Get a blue vest, and go down the aisles taking them down. You aren't damaging anything or stealing anything, just making it less valuable for their bottom line.

[-] CosmicTurtle0@lemmy.dbzer0.com 1 points 2 weeks ago

Better to wear a short sleeve button down and a tie with a clipboard.

Clipboard is a skeleton key and will let you do just about anything.

[-] TwilitSky@lemmy.world 0 points 2 weeks ago

I can count 10 misdemeanors alone you could get for doing this if you refuse to leave after being tased and pepper-sprayed by security.

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[-] samus12345@sh.itjust.works 0 points 2 weeks ago

How would it work if the price changed between getting the item off the shelf and paying for it? Will I have to take a picture of every price tag in case the price goes up?

[-] Sam_Bass@lemmy.world 0 points 2 weeks ago

Ideally they should keep prices locked for 24 hours between changes

[-] NotMyOldRedditName@lemmy.world 1 points 2 weeks ago* (last edited 2 weeks ago)

Should be a law that they can only set the price at the start of the business day with an exception for perishable goods marked down before they go bad, where the fresher ones are still regular price.

[-] moopet@sh.itjust.works 0 points 2 weeks ago

Theoretically these have a lot of benefits as well, like saving on paper and ink. One barker could last as long as thousands of prices over its lifetime, and mean staff don't have to spend time changing them.

I mean, capitalism gonna capitalise and they'll be used for evil, mostly, but.

I wonder if they're all wired or run off batteries? If the former, then there's a single point of failure, if the latter then ho boy do I have a plan for a zigbee/wifi/whatever device.

[-] NotMyOldRedditName@lemmy.world 1 points 2 weeks ago

Tear up the floors and put in micro generators that harness our footsteps that feed into the shelving and power the price tags wirelessly

[-] faythofdragons@slrpnk.net 0 points 2 weeks ago

Be sure to handle them appropriately, the screens are vulnerable to damage, and replacing them would be more expensive than printing out a new paper tag. It'd sure be a shame if the corps lost money there.

[-] ElectricAirship@lemmy.dbzer0.com 1 points 2 weeks ago

Shame if my trusty thumb tac accidentally pressed into the screen and ruined it

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this post was submitted on 24 Mar 2026
49 points (100.0% liked)

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