4
submitted 1 year ago by Pole5 to c/askmalaysians

Not sure if this belongs here but… I had a bad experience using popbox. Ordered from Watsons, courier put in popbox, but haven’t received any code, so parcel stucked inside for almost one month, messaged popbox whatsapp and emailed them (no replies after 11 days). Made an account in popbox, but still can’t find my parcel no. to get the code. Even called them but the only thing I get is to leave a message in voice mailbox. Any ideas on how to resolve this?

top 3 comments
sorted by: hot top controversial new old
[-] cendawanita 1 points 1 year ago

That sound terrible ... If you made an account after delivery, may I know how popbox became your choice of delivery endpoint in the first place?

[-] Pole5 1 points 1 year ago* (last edited 1 year ago)

It is the courier (for this case City Link Express) that uses it, because they are the ones who deliver it. I haven’t had any issues when ordering with Shopee, they always put in popbox and I had no problems so far :v

[-] cendawanita 1 points 1 year ago

Then try CLE as well, maybe their side didn't initiate the process that allows you to get a code?

this post was submitted on 20 Aug 2023
4 points (100.0% liked)

Ask Malaysians

182 readers
1 users here now

Ask Malaysians about anything!

founded 1 year ago
MODERATORS