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this post was submitted on 04 Aug 2023
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The only alternative I have in mind is GitHub's issues, but I've heard people complaining it's too technical either so we went for the discord option. You cannot please everyone in the world ;_;
My schedule is very tight due to work, so I don't really have the time to implement my own bug report/support ticket system or try hosting something like bugzilla
I suppose even if GitHub or any code repo is too technical at least it's public. Discord is easier for more ppl because dah biasa but the fact it's always gated always bothers me. But anyway, thank you tho! Maybe for whichever option if the person cannot get into the platform, as long as someone can tolong to convey the issue, ok kut.