Recently had a support call with a woman who was complaining about our 2 factor authentication system because she could only access one web page at a time. When I asked her if she couldn't just open a new tab, she said she was too old to learn how computers work and couldn't do that. She went on to claim that there's a lot of people at her level of ineptitude, and that we shouldn't have implemented 2fa because "most people don't have multiple monitors."

It was so, so hard not to throw out an OK Boomer as they proudly lectured me on the depths of their ignorance.

They also don't schedule enough employees to keep the lines running quickly, they only have 2-3 lanes open most of the time when it's busy as having another line is 2x $13-15 an hour for a bagger and a cashier. This gets people to either go to self checkout or wait forever. Naturally most people go through self checkout, which they'll probably use as an excuse to make more self checkouts.
(talking about the store I work at specifically, which isn't a Walmart, but I assume Walmart does the same)

So this is pro-self checkout? Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items, I recently read an article saying that even for the companies they haven't worked out: besides the problems and delays they cause where they have to provide employee assistance anyway ("Unexpected item in bag", etc), they've lost more to theft and are having to spend more money on adding more anti-theft tech, etc. One company they interviewed is phasing them out.

(edit after reading some comments) The article also talked about people getting in trouble for accidentally not getting something scanned.

I'm on Team Boomer on this one.

Someone needs to write "Ok, Boomer" on this notice.

I agree with the boomers on this one. I'm not in the habit of providing free labor to a corporation I don't even work for.

But also, fuck off walmart

Boomer uncle literally drives his electric bill payment to the local office to pay it when they have a perfectly fine online portal.

Same exact response 'that's someone's job' like the employee actually has a say.

I feel like most memos in Walmart break rooms are this kind of fodder for shitposting material

I don't get it. Why would you ask a customer if they want to use the self checkout lane?

Reading the comments, do people not like self checkout? Is it another one of these American things, that baffle the rest of the world? Like grocery baggers. I'm European, living in Poland and Denmark and if given the choice, I will always pick the store with self checkout. It's simply faster. Only old people don't use self check out, not because of boomer ideology, but because they need the cashier's help.

I'd rather check myself out than deal with other idiots. It's a win for my sanity.

I personally prefer to use the self-checkout lane because I want my groceries bagged in a specific way (raw meat in one bag, cans/bottles in another, etc.). It's infuriating when I line up my groceries in order on the conveyor and the bagger just stuffs them in the bags randomly anyway.

I don’t understand the hate for self checkout it’s faster and easier

Screw Walmart. During the storms here in NC, I went there to buy some relief supplies, and it was awesome to see the whole store getting picked apart by people buying supplies to donate. What was definitely not awesome was the only 3 checkout lanes open out of the total 12, because Walmart has a 3 per employee rule and they don't want to assign enough workers for the checkout lanes, even during times of crisis like this.