Not only that, live service titles are absolutely tone deaf when it comes to respecting the effort of their players.
It doesn't stop Steve from being right with his statement, though, but his understanding of what a live service game's monetization model should be has shown to be two or three parallel universes ahead of what the "triple A" projects usually do.
Hell, paying real money can only skip you through the first dozens of hours of the tutorial. After that, paying effectively only allows you to get cosmetic options.
Slightly unrelated but the quality of the screen capture is crisp wtf