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Google "ai" encouraging people to build their own fuses.
(hexbear.net)
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this post was submitted on 03 Oct 2024
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chapotraphouse
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It's not that they hired the wrong people, it's that LLMs struggle with both numbers and factual accuracy. This isn't a personel issue, it's a structural issue with LLMs.
Because LLMs just basically appeared in Google search and it was not any Google employee's decision to implement them despite knowing they're bullshit generators /s
I mean, define employee. I'm sure someone with a Chief title was the one who made the decision. Everyone else gets to do it or find another job.
I mean LLMs are cool to work on and a fun concept. An n dimensional regression where n is the trillions of towns in your dataset is cool. The issue is that it is cool in the same way as a grappling hook or a blockchain.
Google gets around 9 billion searches per day. Human fact checking google search quick responses would be an impossible. If each fact check takes 30 seconds, you would need close to 10 million people working full time just to fact check that.
Assuming minimum wage at full time, that is 36 billion a year. Google extracts 20 billion in surplus labor per year, so no, Google could not 10 million people.
Firstly, how do you filter for medical information in a way that works 100% of the time. You are going to miss a lot of medical questions because NLI has countless edge cases. Secondly, you need to make sure your fact checkers are accurate, which is very hard to do. Lastly, you are still getting millions and millions of medical questions per day and you would need tens of thousands of medical fact checkers that need to be perfectly accurate. Having fact checkers will lull people into a false sense of security, which will be very bad when they inevitably get things wrong.
If you see a note saying "This was confirmed to be correct by our well-trained human fact checkers" and one saying "[Gemini] can make mistakes. Check important info.", you are more likely to believe the first than the second. The solution here is to look at actual articles with credited authors, not to have an army of people reviewing every single medical query.
LLM usage here doesn't help, that's true. But medical queries weren't good before LLM's either, just because it's an incredibly complex field with many edge cases. There is a reason self diagnosis is dangerous and it isn't because of technology.technology.